POSITION SUMMARY: The server welcomes guests, provides a relaxing and fun environment for guests to have a meal. Position includes either serving drinks containing alcohol and/or pouring/mixing drinks with alcohol
KEY RESPONSIBILITIES:
- Taking food and drink orders from customers accurately and with a positive attitude
- Speak with guests to ensure satisfaction with food and service, or to respond to questions and complaints
- Inform guests of establishment specialties and features
- Knowledge of the menu including food and drinks, with ability to make suggestions
- Ensuring tables are enjoying their experience and acting to correct any problems
- Collecting payment, discounting properly, returning change accurately
- Help with food preparation when necessary i.e. sides, sauces, etc.
- Help coworkers when possible i.e. running food, answering phones, dressing salads, collecting dishes for bar and bus tub etc.
- Provide excellent customer service in a fast-paced environment
- Inspect restrooms for cleanliness and availability of supplies and cleans restrooms when necessary
- Inspect dining and serving areas to ensure cleanliness and proper setup
- Maintain positive attitude and work well under pressure, with customers and co-workers
- Ability to serve alcohol in a responsible and safe manner for guests and staff alike.
- Follow alcohol service guidelines including verifying age, not over-serving, refusing service to guests arriving who seem to have been over-served elsewhere.
QUALIFICATIONS/SKILLS:
- Excellent communication skills to connect effectively with customers and co-workers
- Possess the ethics and positive attitude that support our values and culture
- Ability to multi-task, prioritize, and organize
- Punctual and reliably shows for scheduled shifts
- Must have working cell phone
- Reliable transportation to and from work
- Available to work nights, weekends and/or holidays
- Able to handle money accurately
- Able to perform high-quality work while unsupervised
- Computer proficient and able to use POS system
- Actively participating as a positive team member where solutions are everyone's goal and a welcoming, positive work environment is a top priority for all
EDUCATION AND/OR EXPERIENCE:
- Must be at least 18 years of age
- Must have or be willing to obtain bartender license
ESSENTIAL PHYSICAL FUNCTIONS:
- Ability to stand/walk for 8 hours per day.
- Must be able to lift and carry up to 40 lbs.
- Will frequently walk, bend, stoop, carry and lift
- Must be able to work in both warm and cool environments
- Must be able to tolerate higher levels of noise from music and customer traffic.
- Must be able to tolerate potential allergens: eggs, soy, gluten and dairy
- Must be able to serve alcohol responsibly and follow legal and safe alcohol handling procedures
Work schedule
- Day shift
- Night shift
- Weekend availability
Supplemental pay
- Tips
Benefits
- Flexible schedule
- Employee discount