Chick-fil-A Careers
Chick-fil-A Willbrook, IL
Dayside Front of House Team Member

Dayside Front of House Team Member

$15 - 16 per hour

At Chick-fil-A, we are always keeping an eye out for applicants who are friendly, enthusiastic, and who genuinely enjoy serving guests. Team members who work at Chick-fil-A are given skills and life experiences that go beyond serving a great product in a friendly environment. The experiences we can provide you are an excellent stepping-stone to a successful future in the world of business.

Team Member Job Description:

As a team member, it will be your job is to provide guests with a remarkable dining experience every day by working as a team to give each guest an expeditious and high-quality personalized experience. We are looking for a qualified and responsible team member to manage all transactions with our customers efficiently and accurately.

A good job candidate is a person who knows their way around a cash register and can easily operate it, together, with a digital offer (QR code) scanner. Their main responsibilities include accepting payments and providing receipts, making sure all transactions run smoothly and every guest is satisfied with the service.

The team member we would like to employ must be able to interact with our guests in a friendly manner and provide genuine hospitality to all guests. Excellent communication skills are paramount to help us continue to delight our guests and provide them with a remarkable experience.

A qualified candidate must also be able to follow instructions, be open to feedback, and be a successful member of our team. Previous experience is an advantage, and solid math and multitasking skills are a must.

Responsibilities of a Team Member:

Greeting customers when entering and leaving the premises in a friendly manner
Using the CORE 4 to providing genuine hospitality to all guests
Maintaining a clean and safe work environment
Knowledge of all products/ingredients on the menu as well as seasonal items
Taking guests orders and managing transactions using a POS System
Accepting payments in cash or credit
Providing change and receipts
Informing and help guests utilize the CFA One APP
Issuing gift cards
Resolving customer complaints using the H.E.A.R.D. method
Honor and encourages others to follow the visions and values of the restaurant

Dayside Front of House Team Member Job Requirements:

Must have at least a high school degree
Must have an interest in wanting to serve and help others
MUST have either Friday or Saturday availability
Experience with POS systems and cash registers
Good math skills
Excellent communication skills
Cheerful, positive, and eager to learn attitude
Ability to multitask quickly; yet thoroughly
Ability to effectively resolve complaints
Team oriented

Chick-fil-A - Chick-fil-A Willbrook, IL

7101 Kingery Hwy, Willowbrook, IL, 60527

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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.