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Wingstop Careers and Jobs

Multi Unit Supervisor

Full-time
Rate of pay$55000 - 60000 per year

DO YOU DEMONSTRATE LEADERSHIP AND PASSION FOR SUCCESS WHILE LEADING YOUR TEAM?   Bring your traits to our brand and watch your Career Wings grow!   What does it take to become an Muti Unit Supervisor for Wingstop? Be Hungry - Humble - Smart   Do these traits speak to you? Authentic, Service-Minded, Entrepreneurial and Fun.   This is your chance to get in front of our leadership team and tell us why Wingstop is where you belong!  The Muti Unit Supervisor provides strategic and tactical leadership for our restaurants. This leader must maintain operations and drive results in your area through people development, positive Guest experience, cost control, and sales/profit growth. The Muti Unit Supervisor must hire, train, and develop Team Members that share the Wingstop mission-To Serve the World Flavor. The Muti Unit Supervisor must convey the Wingstop Way culture to his/her team and be a creative team player who is passionate about hard work, having fun, and demonstrating sincere dedication to the success of the brand.  The Muti Unit Supervisor provides strategic and tactical leadership for their restaurants.  


ESSENTIAL DUTIES AND RESPONSIBILITIES:  

People Management: Responsible for staffing the restaurants timely and efficiently with carefully selected team. Ensure the restaurant environment is safe at all times for both team members and guests; oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly; write and implement or monitor shift leader development and performance plans; ensure performance plans are written and executed as needed; make all final hire and separation decisions for restaurants and ensure proper procedures are followed in regards to hiring, promotions and separations. Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration; own the performance of the entire team; create the culture in the restaurant through respect, recognition and reward.  

Financial Management: Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements; have complete understanding of budget and cost trends that impact operations; control cash, property, product and equipment; builds sales, control labor and food costs; meets all targets set by Brand Partner; set aggressive goals to drive business metrics  

Operations Management: Maintain operational standards and requirements in the restaurants; identify and communicate maintenance problems to the Brand Partner; maintain all facilities to Wingstop’s company standards. Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team.

Requirements

ADDITIONAL REQUIREMENTS:  Minimum of High School Diploma or GED required, some College preferred Must be 18 years of age or older Proficient in Microsoft Office (Word, Excel, Outlook) and able to adapt to new systems quickly QUALIFICATIONS:  Minimum of 2 plus years of previous food service or restaurant supervisory experience. 

  • Proficiency in analyzing profit and loss statements and overall financial performance of restaurant 
  • Demonstrated ability in recruiting and selecting team members 
  • Knowledge of Labor Laws 
  • Strong written and verbal communication skills 
  • Initiative and assertiveness 
  • Strong interpersonal skills and conflict resolution skills 
  • Strong leadership skills and ability to manage, train, develop and motivate a diverse crew that is highly engaged
  • Passionate about hospitality and serving the guest 
  • Ability/flexibility to work 40 – 50 hours per week including mornings, evenings, weekends and/or holidays 
  • Ability to problem solve 
  • Ability to accept feedback and willingness to improve 
  • Ability to set goals, create action plans, and implement those plans 
  • Ability to measure performance, subjectively and objectively 
  • Cultivate attractive culture within the restaurant 
  • Ambassador and representative of the culture of the brand and the mission to Serve the World Flavor 
  • Job Type: Full-time


Benefits:


We offer a competitive salary, 401k, paid sick leave, paid vacation and car allowance.

Wingstop - Middletown

400 Route 211 E, Middletown, NY, 10940
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