Service Advisor Job Ad
Job Intro:
Vann York Auto Group, located in High Point, NC, is an excellent organization to have a Rewarding Career. We are hiring Service Advisors to advise customers on service options and costs when their vehicle needs repair. Earn what you deserve with our excellent pay plan! Build and advance a rewarding career with our family-owned, growing organization. We value our employees and invest in their success! Upload your resume AND complete the assessment for immediate consideration.
Job Description:
- Schedule appointments for auto repairs/service/maintenance.
- Greet and advise customers about necessary/suggested auto repair services and costs.
Benefits:
- Excellent Pay!
- Training
- 401(k) Plan with Company Match
- PTO - Paid Time Off
- Medical, Dental, and Vision Plans
- Product and Service Discounts
- Opportunity for Career Advancement with a Growing Company
Responsibilities:
- Schedule appointments for service/maintenance/recall work
- Greet customers and inspect their vehicle
- Advise customers about necessary/suggested services and costs
- Follow the status of the customer's vehicle from service bay entry through the completion of work
- Keep customers informed of any changes that occur
- Upon completion of work, review the work order with the customer to assure all concerns are addressed
- Maintain high CSI scores and provide a completely satisfying customer experience
Requirements:
- Experience is preferred
- General knowledge of vehicle mechanical operations
- A positive attitude, good customer service, and communication skills
- Thrives in a fast-paced team environment
- Good work ethic, computer skills, professional appearance
Terms:
- We are an equal-opportunity employer