Position Objective
Chick-fil-A Mooretown Road is seeking an individual to join their internal Leadership Development
Program (LDP). This is a very intentional program in which individuals will rotate through critical areas
of the restaurant to learn all aspects of the business. During each rotation this individual will be
receiving vision, coaching, problem solving skills, and instruction on how to develop others and raise
up talent around them. We are seeking individuals who are self-starters and have a desire to grow, the
ability to multitask, and have excellent problem solving skills.
Individuals in the LDP will begin as a team member and work his/her way up through several levels of
leadership to the Director level while rotating through the different areas of the operation. At the
Director Level, you will be a top leader in the organization and have the opportunity to shape the
business daily. Towards the end of the program, individuals can seek the opportunity to remain at
Chick-fil-A Mooretown Road long term as a high level leader, to apply for the corporate LDP program
geared towards business ownership, or pursue the corporate Talent Development Program geared
towards corporate careers at the Chick-fil-A Support Center.
In the LDP, this individual will be a part of the leadership team, being led and developed by Wrenn
Holland, the Owner/Operator. This will be a fast-paced environment that requires standing 10+ hours
each day and working 45+ hours each week. As part of the program, this individual will get to lead
others, build relationships with customers and team members, and have the ability to capitalize on
their gifts. We are looking for a self-directed servant leader with a teachable heart, a growth mindset
Key Responsibilities
To begin as a team member; develop into a Director; and rotate through various aspects of the business
(Drive Thru, Front of House, Training, HR, etc) as a Director.
Goal is to manage the restaurant at a high level and learn all you need to know about Chick-fil-A restaurant operations (“Chicken MBA”), so that you can pursue a career with Chick-fil-A long term.
Promotion to Certified Trainer - Timeline: 60 days after the program start date.
■ Successful completion of initial team member training
■ Demonstration of core competencies
■ Positive performance evaluations from current trainers & shift leaders
■ Completion of all training and approved to step into the role by Talent Director & Owner/Operator
Promotion to Shift Leader - Timeline: 90 days after the program start date.
■ Meet all requirements of Certified Trainer role
■ Must complete at least 5 training sessions. This can be with a new hire, and or someone that needs to
be retrained in a specific area.
■ Completion of all Pathway training for the whole restaurant and approved to step into the role by
Talent Director & Owner/Operator
■ Demonstration of leadership skills in shadow shifts with current leaders
■ Positive performance evaluations from current Shift Leaders
Promotion to Director - Timeline: About 120 days after the program start date.
■ Meet all requirements of Shift Leader role
■ Demonstration of exemplary leadership and problem-solving skills
■ Positive performance evaluations from higher Management
■ Approval to step into the role by Talent Director & Owner/Operator
Skills & Experience Needed
• 2 - 5 years of full-time work experience
• Bachelor’s Degree Required
• Proven leadership experience
• Self-directed and driven leader with mindset of continuous improvement
• Go-getter with the ability to think and problem solve
• Willingness and humility to serve others first
• Strong Communicator (ability to motivate and lead team members)
• Attention to detail
• Determination
• Flexible
• Patient
• Efficient
Day in the life/Schedule (Will be further discussed at time of interview)
Benefits & Compensations
● Compensation: $29 - 30/hour ($70,000 - $75,000)
● Paid Time Off (PTO): 2 weeks of paid vacation; Closed on Thanksgiving and
Christmas Day Holidays
● Health Benefits: The operator covers up to $1,875 towards medical, $100 towards
dental, and $35 towards vision insurance cost for employees. Family plan costs
vary.
● Meal Discounts: Significant Meal Discounts, free food on shift.
