The Team Leader - Mornings will help our guests meet their fitness and nutrition goals by assisting them in selecting smoothies, bowls, toast and other food items that inspire them to live a healthy and active lifestyle! Our Team Leader will also provide guidance to Team Members while being responsible for, and maintaining a clean, safe and customer friendly atmosphere. The successful Team Leader will be passionate about maintaining an extremely clean store environment while demonstrating a strong sense of organizational excellence and customer satisfaction.
Benefits:
- Flexible schedule
- Customer Paid Tips
- 10% Employee Discounts for any in-store purchase
Responsibilities:
- Prepping store for daily opening a minimum of 15 minutes prior to the actual opening times.
- Organizing daily food preparation needs (to be assigned to Team Members).
- Properly preps all fruits, vegetables, frozen items, powders, and liquids per Smoothie King's specifications.
- Monitoring Inventory needs and communicating potential and current shortages with the store General Manager.
- Continuously assign cleaning tasks to Team Members during down times to ensure complete maintenance of a clean store environment.
- Participates fully in helping to maintain an absolute clean and neat store environment.
- Assists (when necessary), with training of new hires to ensure standardization of work.
- Ensure that smoothies are properly and fully blended; bowls and toasts are beautiful in appearance as illustrated.
- Ensures each customer's purpose is met when smoothies or food items are ordered.
- Greets and engages all Guests to provide a friendly experience.
- Performs store checklist tasks to include hourly walk-arounds to ensure dining, mixing and storage as well as rest rooms remain pristine clean.
- Completes all video training modules beginning with Team Captain Fundamentals and all other training requirements as they periodically arise.
- Promotes the culture, values, and mission of Smoothie King
- Assists in Team Member management throughout shifts.
- Fulfills cash handling, inventory, and open/closing store assignments.
Essential Functions:
- At least 1 year of experience leading teams.
- Leading teams in a customer service or food related industries would be a plus, but not exactly required.
- General knowledgeable of Point-of-Sale (POS) functionality would be a plus, but not required.
- Excellent Communication Skills, ability to give and receive feedback.
- Must be extremely reliable, customer-friendly and organized.
Work schedule
- 8 hour shift
- Weekend availability
- Overtime
Supplemental pay
- Tips
Benefits
- Flexible schedule
- Paid training