At Chick-fil-A, the Catering Coordinator role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, leaders gain life experience that goes far beyond serving a great product in a friendly environment. Leaders are responsible for providing an exceptional experience for the team and for every guest they serve each day and for ensuring all guests receive signature Chick-fil-A service and food. The Catering Coordinator role is responsible for maintaining connections with our guests and growing the brand by seeking sales outside of our 4 walls. This role plans and executes for any catering pickups and deliveries by scheduling team members, communicating with the leadership team, being proactive with guests, and ensuring timely and accurate delivery of orders.
Position Type:
- Full-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
- Health insurance
- 401(k) and matching after 1 year
- Paid time off
Catering Coordinator Responsibilities:
- Treat everyone with honor, dignity, and respect
- Make emotional connections with guests
- Encourage others to follow the vision and values of the Restaurant
- Multitask quickly, yet thoroughly
- Be team-oriented, adaptable, dependable, with a strong work ethic
- Work on their feet for several hours at a time
- Adhere to Chick-fil-A rules and dress code at all times
- Answering phone calls and taking new catering orders within the store
- Documenting and communicating future orders to leadership
- Politely and professionally interacting with catering guests
- Keep and maintain inventory of catering supplies
- Coordinate with the kitchen leadership on fulfillment of all catering orders
- Follow up with guests to ensure exemplary experience and gain feedback to improve
- Recruit, select, and develop team members for the Sales & Brand Growth team
- Handle and reconcile guest complaints
Qualifications and Requirements:
- Consistency and reliability
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Have the ability to lift and carry up to 50 lbs on a regular basis
- Have the ability to stand for long periods of time
- Possess a valid US driver's license
Work schedule
- Weekend availability
- Overtime
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- 401(k)
- 401(k) matching
- Employee discount