We are seeking an experienced and dedicated Service Manager to lead our front-of-house team at a prestigious fine dining French restaurant. The ideal candidate will have a strong background in restaurant operations, exceptional leadership and communication skills, and a passion for delivering outstanding guest experiences in an upscale dining environment.
Benefits:
- Team Member Meal Benefit Program - STEEP Discounts on Food & Beverage at ALL of our restaurant group's locations
- 401K WITH Company Match
- EVERYONE is eligible for Medical, Dental, & Vision Insurance within first 30 days of Employment.
- TONS of Supplemental Benefit Offerings
- FREE $25,000 Life Insurance Policy
- FREE Lifetime enrollment in our Industry-leading Employee Assistance Program
- FREE Lifetime enrollment in our "Perkspot" (Think of it like Groupon, but better)
- 3 Weeks Paid-Time Off
- An INCREDIBLE work culture that focuses on Team Member enrichment
- A schedule that works for you, we are SUPER flexible and understand people have lives outside of work.
- 5-Day Work Week (Guaranteed 2 days off a week).
- We pay for ServSafe Manager Food Safety Certification (5 year Certificate)
- Bartender License Reimbursement
- American Red Cross CPR/First
- Aid/AED and Narcan Certification
Other Information:
Accessibility:
- Must be present and available in your store through the entire duration of your scheduled shift, working remotely is not permitted.
- Must have a regularly used / working phone number on file for store management to contact in the event of an emergency.
- Maintains an open-door policy with entire staff.
Position Type and Hours:
- Able to work a minimum of 45 hours per week; able to work flexible hours necessary to manage and operate the restaurant effectively.
- Travel to other stores within the company will be necessary at times.
- Conduct a weekly in-store Manager Meeting to review restaurant performance.
Personal Requirements:
- Strong self-discipline, initiative, leadership ability.
- Outgoing pleasant, polite manner as well a neat and clean appearance a must.
- Ability to motivate employees to work as a team to ensure that food and service meet appropriate standards.
- Demonstrates time management and organizational skills.
- Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to restaurant problems.
- Must possess good communication skills for dealing with diverse staff and customers.
Physical Demands:
- While performing the duties of this job, the employee is required to stand and walk for up to 10 hours at a time, with brief time to sit intermittently.
- Must occasionally lift or move restaurant products and supplies, up to 50 pounds.
- Must have the stamina to work up to 60 hours per week when necessary.
Education & Experience:
- High school diploma or equivalent ,College Degree preferable
- One year in a leadership role
- Two years of experience in a restaurant role preferred
- Must be a minimum of 18 years of age
- Strong verbal and written communication skills.
- Bilingual a plus
- Local Bartender’s (Class D Operator’s) License OR Local Manager’s (Class B Operator’s) License
- State of Wisconsin Food Manager Certificate (ServSafe Preferred)
- Must have reliable transportation
