General Manager (GM)

Location: San Jose, CA

Reports to: Director of Operations

About the Role:

As the General Manager at One Olive Group, you are the heartbeat of our operations, directly influencing the success of our fast-casual dining experience. You're not just managing; you're leading by example, with a hands-on approach that inspires your team and delights our customers. You'll be responsible for driving operational excellence, fostering a high-morale team environment, and ensuring our customers leave happier than they came.

Responsibilities:

Leading with Passion and Excellence:

• Host regular team meetings and workshops, both in groups and one-on-one, to enhance operational skills, celebrate achievements, and drive results.
• Foster a culture of collaboration and excellence, sharing best practices and leading by example within the peer group.
• Cultivate a diverse and inclusive team that mirrors our community, embodies the One Olive Group's values, and motivates through visionary leadership.

Managing for Success:

• Set and monitor Sales/KPI targets for each team member, ensuring standards are consistently met through constructive feedback, coaching, and, when necessary, corrective action.
• Develop strong relationships with key stakeholders to streamline accountability and exceed performance targets.

Champion of Culture and Community:

• Promote a customer-centric and employee-first culture, ensuring every team member feels valued and empowered.
• Act as a brand ambassador, both within the restaurant and the wider community, to build lasting relationships and a loyal customer base.

Skills and Experience:

• A minimum of 2 years in a management role within the food, hospitality, or retail industry.
• A track record of improving team performance and achieving sales goals.
• Excellent communication skills, capable of effective coaching and fostering a positive work environment.
• Strong analytical abilities to interpret data and inform decision-making.
• An entrepreneurial mindset, with a proactive and creative approach to problem-solving.

What Sets You Apart:

• Exceptional ability to connect with people – both your team and our customers.
• Passion for the fast-casual dining experience and a drive to continuously improve it.
• Hands-on leadership style, ready to jump in and support wherever needed.

Join Us:

Are you ready to lead our team to new heights? Apply now and let’s discuss how your vision aligns with ours. If we find a match, we’ll reach out for an interview to dive deeper into your unique capabilities and how you can contribute to the One Olive Group family.