Position Title: FOH Manager
Location: Chick-Fil-A North Decatur
Reports To: Director of Operations
At Chick-fil-A, our Business Leaders are more than managers they’re
culture carriers, operational experts, and servant-leaders. This role is ideal
for someone passionate about developing people, driving excellence, and leading
a high-performing team in a fast-paced, customer-focused environment.
Key Responsibilities
Leadership & Culture
Champion Chick-fil-A’s mission and values in every aspect of the business
Foster a positive, inclusive, and growth-oriented team culture
- Lead by example with integrity,
- humility, and a servant’s heart
- Team Development
- Train, and mentor team members and Supervisors
- Conduct performance evaluations
- and provide ongoing coaching
- Build leadership pipelines and
- succession plans
- Operational Excellence
- Oversee daily operations to
- ensure speed, accuracy, and cleanliness
- Manage inventory, labor, and
food costs to meet financial goals
- Ensure compliance with health,
- safety, and brand standards
- Complete Ninety scorecard on
- weekly basis explaining ( the why) behind the score
- Customer Experience
- Deliver exceptional hospitality
- and service at every guest touchpoint
- Resolve customer concerns with
- empathy and professionalism
Work schedule
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental pay
- Tips
- Bonus pay
Benefits
- Flexible schedule
- Paid time off
- Employee discount
- Paid training
- Mileage reimbursement