Our chain of hardware stores was founded in June 2006 by the
Dowdell and Shellenberg families of Livingston, Montana. They purchased three
stores in Livingston, Butte and Anaconda, MT. Matt was one of Tom's tax clients
when Tom approached him to go into business together. He easily drew Matt in by
telling him that he wanted to be a business owner to be "the best employer
in three communities." So, their partnership began with that vision
in mind. We aim to create an experience in our business that positively
impacts you and all of our employees, customers and communities. These
goals are fortified by our core values:
1. Own It
2. Be a Great Teammate
3. Go the Extra Mile
Matt oversees the daily business operations while Tom
manages the financial side of the business. We are proud to be affiliated
with Ace Hardware Corporation based in Oak Brook, IL. Ace is a nationally
known, but locally owned cooperative that has been in business since 1924 and
recognized as America’s premier hardware wholesaler.
After many years in business, our organization has grown in
number of stores! In 2020, Matt and Tom bought The Hardware Store in Evergreen,
MT and converted it to Glacier Ace Hardware. Months later, they built Columbia
Falls Ace Hardware. It’s been an intensive and exciting process. We are
thrilled to have expanded the company and continue to grow our work
family!
Ace is the place with the helpful hardware folks!
Position Information
This is a part-time position for the summer. Employment will begin in March and end in August (specific dates will be discussed with your supervisor if you are hired). Depending on which position you are hired on for, you could be asked to work both inside and outside, run a cash register, assemble products (such as grills, lawnmowers, yard ornaments, etc.), unload delivery trucks, stock inventory, work in the green house, miscellaneous cleaning tasks and other duties as assigned. Team members will also be asked to do carry-outs for customers for various products including but not limited to cement, bricks, soils, fertilizers, etc.
Hours may vary depending on the needs of the store.
On occasion, seasonal employment can turn into long-term employment based on the employment needs of the store at that time.
Customer Service
• Provide a positive representation of Ace Hardware.
• Proactively assist customers in solving problems.
• Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
• Possess a friendly outgoing demeanor; work well with customers as well as associates.
• Ensure all pages and calls are answered promptly, courteously and effectively.
• Forward any customer complaint that cannot be handled to a member of management.
• Possess strong product knowledge and knowledge of store layout and location of products.
• Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
• Assist in creating a positive, professional and safe work environment.
• Assist with receiving, checking in and stocking of merchandise throughout the store.
• Assist with maintaining back stock levels.
• Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor Merchandise area.
• Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
• Assist with merchandise resets through the store.
• Provide assistance to Department Specialists, i.e. price changes, special orders.
• Ensure signage is current throughout the store.
• Operate forklift with proper training.
• Communicate any Store Support Center issue to Manager for follow up.
• Communicate any merchandising, cost control or sales idea to Manager.
• Participate in store meetings.
• Be professional in appearance and actions.
• Perform all other duties as assigned.
Must be able to lift up to 50+ pounds.
Livingston’s Ace Hardware Seasonal Employment – Bonus
Dates of employment: March – July
Exact start and end dates to be decided on together with manager
$500 Bonus Opportunity
Full time (36+ hours per week)
No more than 3 absences and/or tardies
Adherence to our core values and store policies
$250 Bonus Opportunity
Part time (35- hours per week)
No more than 3 absences and/or tardies
Adherence to our core values and store policies
**Bonus payout will be included on the last paycheck of employment.**
**Permanent employment possible at the end of the season.**
