Chick-fil-A Talent & Training Director

Working at Chick-fil-A® is more than a job – it’s an opportunity for leadership, growth, and impact in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their team and community.

Job Description

Do you have a passion for people and developing others? As the Talent & Training Director, you will oversee the full cycle of talent development—from hiring and onboarding to training and leadership growth. Your role will be central to ensuring every team member feels valued, equipped, and inspired to reach their potential.

Why This Role Matters

At Chick-fil-A, people are our greatest asset. This position directly shapes the culture of our restaurant by selecting top talent, preparing them for success, and providing pathways for growth. Your leadership in training and development helps create remarkable experiences for both our team and our guests.

Responsibilities

• Lead recruitment, selection, and onboarding of new team members
• Create and implement training systems for both new hires and seasoned team members
• Oversee leadership development initiatives, providing coaching and mentorship
• Partner with Directors and team leaders to ensure alignment with company values and performance standards
• Track and measure progress on training goals, performance, and retention
• Foster a culture of growth, accountability, and excellence

Requirements

• 2+ years of leadership experience (training, hiring, or team development preferred)
• Strong communication and organizational skills
• Ability to coach, mentor, and inspire others
• Commitment to Chick-fil-A’s values and a passion for developing people
• Flexibility to work mornings, evenings, and Saturdays as needed

Compensation & Benefits

• Competitive salary ($21–27/hr + overtime eligibility, depending on role and experience)
• Quarterly performance-based bonus program (up to 8% of wages) tied to Food Safety, Guest Satisfaction, IPO, and Sales goals
• Health, dental, and vision insurance (after 60 days for full-time)
• 401k with employer match (after 1 year)
• Paid Time Off
• Leadership coaching and development opportunities
• Free meals while working & uniform discounts
• Sundays off

Work schedule

• Weekend availability
• Night shift
• Day shift

Supplemental pay

• Bonus pay

Benefits

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• 401(k)
• 401(k) matching