We are looking for leaders who enjoy working in a professional & fast-paced hospitality environment, while maintaining our focus on speed of service, food safety and food quality. We offer Sundays off and we close at 9:30PM the other 6 days! The Team Leader will assist in shift organization, training, monitoring, and coaching/leading team members to ensure our guests receive a safe and delicious product every time they visit our restaurant.
Responsibilities Include:
- Works alongside team members; SERVES the team alongside other leaders (Servant Leadership Model)
- Promotes teamwork throughout the restaurant (Coach, Correct, and Cheer!)
- Trains team following proper Chick-fil-A procedures
- Promotes a positive & professional work environment
- Ability to lead others and provide constructive feedback regarding performance
- Works with other leaders to get exceptional results/scores for quality and food safety
- Collaborates across the team to ensure all responsibilities are completed for each shift
- Ensures work stations are clean and sanitized
- Helps promote effective cost controls across the business
Compensation Package:
Advertised compensation is inclusive of -
- hourly wage
- 401K contribution (5% employer-paid contribution, no personal contribution required)
- employer-subsidized healthcare plan (includes medical, dental and vision)
- meals on shift
Position Type:
- Full-time and Part-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Team Leader Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.