We are looking for an experienced and skilled shift lead with remarkable skills, who will run the front of the house effectively and with attention to detail.
Candidate needs to be able to ensure their staff provides the highest quality customer service.
The responsibilities of a shift lead are to greet the staff and customers, provide them with what they need, give recommendations and suggestions, assist the staff with anything they need and make sure the customers have a great dining experience, etc.
More importantly, a perfect shift lead should be reliable, accommodating, courteous, and friendly to ensure that the customers are fully satisfied.
Responsibilities of a Shift Lead
- Training and supervising staff
- Dealing with customer complaints and queries
- Overseeing stock
- Motivating staff to meet sales targets
- Setting sales targets
- Ensuring compliance with safety and health regulations
Shift Lead Job Requirements
- Organizational skills
- Teamworking skills
- Verbal communication skills
- Numerical skills
- Executive skills
- Problem-solving skills
- Showing initiative
- Setting a good example