The Human Resources Director leads the team member experience by attracting, developing, and caring for our people. This senior leadership role partners with the Operator and leadership team to align HR strategy with business goals while fostering a healthy, values-driven workplace.
Schedule:
- This role has a flexible hybrid schedule, Monday-Friday. This position requires working 2 days per week in restaurant operations.
Key Responsibilities
- Lead recruiting, hiring, and onboarding aligned with Chick-fil-A values
- Develop and maintain training pathways, food safety training, and ServSafe records
- Instruct leaders at all levels to build a culture of continuous coaching and development
- Oversee performance check-ins, evaluations, and leadership development initiatives
- Serve as a trusted resource for team members, fostering psychological safety and care
- Ensure compliance with labor laws, HR policies, and documentation standards
- Lead investigations, terminations, and unemployment claims with integrity
- Drive HR strategy, internal communication, position control, and long-term talent planning
- Build relationships with local Chick-fil-A restaurants and community partners
Qualifications & Requirements
- Prior experience in Human Resources or people development required
- Human Resources degree or SHRM-CP or SHRM-SCP preferred, or other equivalent experience
- Bilingual preferred
- Willingness to work hands-on alongside team members in operations
- Strong interpersonal, organizational, and communication skills
- Ability to handle confidential matters with discretion and professionalism
- Alignment with Chick-fil-A’s mission and servant leadership culture
Work schedule
- Monday to Friday
- Overtime
- Day shift
Supplemental pay
- Bonus pay
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching
- Employee discount