Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Position Summary:
The Kitchen Director role is the organizational leader who sustainably grows the health of the local brand and restaurant with a focus on the Back of House Team.
Key Job Responsibilities:
• Embodies restaurant and company mission and vision
• Creates long-term organizational goals for growth with DOO
• Communicates mission, vision and goals to organization and team
• Assesses food safety and quality regularly and creates & owns systems and processes that support improvement.
• Maintains equipment & supply ordering
• Regularly explores pathways updates & ensures team is aligned
• Plans long-term employee development and team growth
• Builds intentional relationships encouraging two-way dialogue
• Motivates team to achieve departmental goals
• Completes interviews for department
• Coaches Managers primarily to coach and develop Supervisors
• Conducts weekly Manager meetings or 1-on-1’s
• Conducts leadership development as needed to grow talent pipeline
• Facilitates and innovates organizational training and development plans for continuous improvement and growth
• Analyzes monthly business trends (FCR, IPO, Food Cost, Labor Cost, Data)
• Analyzes and utilizes customer metrics (CEM, Servicepoint)
• Analyzes daily and weekly data (Hotschedules, Cares)
• Analyzes monthly data (Food Cost, Labor Cost, Budgets)
• Analyzes quarterly and weekly business trends
• Tracks waste
• Creates long-term plans to drive results
• Creates long-term plans to achieve organizational goals
• Creates and stewards focused space to accomplish projects and operations work
• Leads and champions organizational change and innovation
• Creates streamline systems for LEAN efficiency
• Coordinates projects for implementing systems with team
• Other duties as assigned
Essential Functions:
• Fluent English
• Ability to stand for long periods of time
• Ability to lift 30+ lbs regularly
• Serv-safe Certified
Work schedule
- Day shift
- Night shift
- Monday to Friday
- Weekend availability
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k) matching