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Front of House Team Member

At Chick-fil-A, the Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Team Members gain life experience that goes far beyond serving a great product in a friendly environment. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.


Position Type:

  • Full-time and Part-time

Our Benefits Include:

  • A positive work environment
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Intentional growth and development to help you reach your personal and professional goals
  • Scholarship opportunities
  • Competitive pay
  • Free meals on shift
  • Health insurance available and mental health resources
  • Belonging: join a team where we prioritize gathering, outings, and fun!

Front of House Team Member Responsibilities:

  • Smile
  • Create and Maintain Eye Contact
  • Speak Enthusiastically
  • Make Emotional Connections with Guests
  • Uphold our unique vision and values
  • Multitask quickly, yet thoroughly
  • Be team-oriented, adaptable, dependable, with a strong work ethic
  • Work on their feet for several hours at a time
  • Communicate effectively with guests and Team Members
  • Adhere to Chick-fil-A rules and dress code at all times
  • Other duties as assigned

Qualifications and Requirements:

  • Consistency and reliability
  • Cheerful and positive attitude
  • Loves serving and helping others
  • Customer service oriented
  • Strong interpersonal skills
  • Detail-oriented
  • Able to multi-task
  • Works well independently and in a team environment
  • Be willing and able to work a flexible schedule
  • Have the ability and willingness to work outside on a regular basis
  • Have the ability to stand for long periods of time


Chick-fil-A® Shepherd Rd. is operated by an independent franchised business owner, who makes all their own employment decisions and is responsible for their own content and policies, which may differ slightly from other Chick-fil-A restaurants.



***Please note, this restaurant is currently under construction. Therefore, start dates are not available immediately, but may become available closer to February 2026.


More details provided during interview process. ***

Benefits

  • Flexible schedule
  • 401(k) matching
  • Referral program
  • Employee discount
  • Health insurance
  • Dental insurance
  • Vision insurance

Chick-fil-A - Chick-fil-A Shepherd Rd.

6875 Florida Ave S, Lakeland, FL, 33813
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.