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Marketing Director

Positional Overview:

The Marketing Director oversees and demonstrates ownership for our overall brand growth, which is established through relationships in our community. They embody the values of Chick-fil-A and serve as a restaurant and brand ambassador. They must demonstrate creativity, with a strong ability to think strategically in the planning and implementation of marketing initiatives and promotions. They must have a growth mindset.


General Duties & Responsibilities:

- Plans for and ensures Emotional Connections Marketing initiatives happen daily

- Orders, tracks, and/or requests all need marketing material

- Ensures real food is being leveraged through sampling, promotions, etc.

- Ensures the Chick-fil-A Cow is being leveraged as circumstances permit (mascot, plush cows, etc.)

- Plans and executes ReMARKABLE experiences

- Strategically plans, implements, and tracks outside sales

- Ensures POP is displayed properly and promptly, and that all marketing materials are to brand standards including Visual Identify Standards

- Oversees all social media platforms

- Responsible for growing transaction counts, check averages, & outside sales on a monthly basis


Measuring Success:

- Provides written annual marketing plan

- Creates Return on Investment report of each promotion/event, to ensure critical analysis of the guest and team experience, plus opportunities for growth moving forward

- Conducts full marketing team meeting monthly with Assistant Marketing Director, Catering Coordinator and/or applicable team members

- Annual goals for transaction count, check average, and outside sales are being met

- ADP and event frequency goal & mobile percent of sales goals are being met


*** Please note, this restaurant is currently under construction. Therefore, start dates are not available immediately, but may be as soon as Winter 2025. More details provided during interview process. ***

Benefits

  • Flexible schedule
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401(k) matching
  • Referral program
  • Employee discount

Chick-fil-A - Chick-fil-A Shepherd Rd.

6875 Florida Ave S, Lakeland, FL, 33813
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.