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Chick-fil-A Careers and Jobs

Front of House Shift Leader

Front of House Leader

Tuition benefits for team members who work more than 25 hours per week.

At Chick-fil-A, we are always keeping an eye out for leaders who are friendly, enthusiastic, and who genuinely enjoy serving and leading others. Front of House Leaders play a vital role in ensuring excellent guest experiences, coaching team members, and maintaining a positive and productive environment. This leadership role is a stepping-stone to a successful career in business and management.

We also offer many other great benefits such as:



  • A fun and engaging work environment where you can positively influence others.



  • Flexible schedules, with all restaurants closed on Sundays.



  • Learn first-hand from an experienced Owner/Operator that cares about you personally and is actively involved in the community.



  • Leadership opportunities to gain real-world management experience to help you reach your professional goals.



  • Competitive pay and growth opportunities.


Responsibilities

We are looking for leaders who exhibit the following qualities:



  • Consistency and Reliability



  • Strong Leadership Skills



  • Cheerful and Positive Attitude



  • Values Teamwork



  • Passion for Serving and Helping Others


As a Front of House Leader, you will be expected to:



  • Lead and develop team members through training, coaching, and feedback.



  • Ensure excellent customer service by modeling hospitality and resolving guest concerns.



  • Support and uphold the restaurant’s vision and values.



  • Maintain operational excellence by overseeing daily shifts, delegating tasks, and ensuring food safety and cleanliness standards.



  • Effectively communicate with team members, managers, and guests.



  • Multitask efficiently in a fast-paced environment while maintaining accuracy and quality.


Requirements

Applicants must be able to:



  • Lead by example with a positive and professional attitude.



  • Smile, create eye contact, and connect emotionally with guests.



  • Stand and work on their feet for several hours at a time.



  • Motivate and encourage team members to achieve goals.



  • Prior leadership or supervisory experience preferred but not required.


Why Work at Chick-fil-A?

A leadership role at Chick-fil-A is more than just a job—it’s an opportunity to grow personally and professionally.



  • Flexible Hours: We understand commitments to family, school, and community, and will work to create a balanced schedule.



  • Closed Sundays: A guaranteed day off each week to rest and spend with family or friends.



  • Great Work Environment: Chick-fil-A team members are highly valued, and our high retention rate is proof that people enjoy working here.



  • No Experience Necessary: We provide comprehensive training and ongoing leadership development.


Work schedule

  • Weekend availability
  • 8 hour shift
  • Night shift

Benefits

  • Flexible schedule
  • 401(k)
  • Employee discount
Flexible work from home options available.

Chick-fil-A - Miami Lakes

16100 NW 57th Ave, Miami Lakes, FL, 33014
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.