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Front of House Team Member

At Chick-fil-A, the Team Member role is more than just a job—it’s a challenge and an opportunity. This position is designed for individuals who thrive in fast-paced environments, hold themselves to high standards, and are motivated to serve others exceptionally well.

Our restaurant operates with a guest-first mindset and a servant-leadership culture. We have high expectations because we believe our guests deserve the very best—every interaction, every order, every time. Team Members play a critical role in delivering signature Chick-fil-A service by creating meaningful connections, maintaining operational excellence, and supporting one another.

This Role Is a Great Fit If You:

  • Are looking for a challenge and take pride in meeting high expectations
  • Believe serving others is a privilege, not an inconvenience
  • Naturally put the guest first, even during busy or stressful moments
  • Lead by example and embrace a servant-leadership mindset
  • Value teamwork, accountability, and continuous improvement

Whats in it for you?:

  • Fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first hand from an experienced leadership team who cares about you personally
  • Intentional growth and development to help you reach your professional goals
  • Scholarship opportunities!
  • Competitive Pay
  • Free meals when working
  • Sundays off

Key Responsibilities

  • Greet guests with enthusiasm and genuine hospitality upon arrival and departure
  • Create emotional connections through eye contact, smiling, and attentive service
  • Deliver accurate orders and maintain speed and quality standards
  • Handle cash and credit transactions responsibly
  • Multitask efficiently in a fast-paced environment
  • Issue gift cards and assist with guest inquiries
  • Communicate clearly and respectfully with guests and team members
  • Honor and uphold the vision and values of the Chick-fil-A brand

Requirements

  • Must be at least 16 years of age
  • Willing and able to work a flexible schedule
  • Excellent communication and interpersonal skills
  • Ability to lift up to 50 pounds
  • Ability to stand and work on your feet for extended periods of time

Work schedule

  • Weekend availability
  • Day shift
  • Night shift

Benefits

  • Employee discount
  • Flexible schedule
  • Paid training
  • Other

Chick-fil-A - Elon University Commons

1477 University Dr, Burlington, NC, 27215
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.