We are seeking hospitality leadership professionals who want to bring
their experience to our growing businesses. We pride ourselves on having a fast-paced
growth culture where leaders are continually developing and enhancing their skills
and the skills of those around them. This includes high-level hospitality and business
experience, coaching, and overall leadership savvy.
Restaurant Director must be a motivated self-starter with the ability to work
efficiently. Restaurant Director is a senior director, reports directly to the
Director of Operations, and is responsible for the overall flow of a specific area of the
restaurant. The Restaurant Director reports to the Director of Operations. All of our
Directors will first complete our in-house training program. Upon successful
completion of the training program, Directors are then assigned an area to oversee in
the restaurants.
Director roles that may be available are the following:
Director of Culture & Hospitality - The main role is to create a caring environment for our team members in which they feel cared for and cultivate an atmosphere where we exceed our guests’ expectations.
Director of Training To train our team with excellence to ensure that our guests have a REMARKable experience.
Director of Quality & Food Safety - Protect the brand by overseeing all food safety and quality procedures, front and back of house while developing the team to carry out our vision of Creating REMARKable experiences through fast, friendly, and fantastic food.
Pay Type: Starting between $25-$29/hr, commensurate with experience
Position Type: Full-Time, 40 hours per week
Our Benefits:
- Access to Health Insurance
- Wellness Reimbursement
- Access to scholarships at $2,500 per year
- College Tuition Reimbursement Progra
- Sundays Off
- Food Discounts
- Positive Work Environment
Required Qualifications:
- 2 years of Restaurant Management Experience or a Bachelor’s Degree
- Servsafe Certification
- Must be able to lift up to 50 lbs, stand for up to 10 hours, and be physically active for extended periods
- Basic iPad and computer competency
- Must have Open Availability Monday-Sunday
Duties and Responsibilities:
- Train, develop, mentor , coach, and provide accountability to the Shift
- Leaders and Team Members
- Takes care of employee performance and policy/procedure violations of Team Members brought to the attention of the Director with proper documentation, and reports serious violations or safety concerns
- Implements new ideas to that improve the guest experience & Operational Excellence
- Evaluates and provides accountability for all employees through consistent training
- Aligning daily practices of the area of the restaurant the Director oversees with the vision of the Owner/Operator
- Maintains all equipment, and places orders when needed
- Motivates the by sharing data, customer comments, and creating contests
- Conducts meetings and performance reviews with direct reports
- Participates in scheduled meetings with the Senior Director team, making adjustments and suggestions to stay ahead of the growing business
- Follow Chick-fil-A’s operational policies and procedures
- Has a full understanding of other management positions in the restaurant to be able to step in when necessary
Required Skills:
- Excellent interpersonal and customer service skills
- Effective conflict management skills
- Ability to lead and influence people effectively
- Strong analytical and problem-solving skills
- Ability to prioritize tasks and to delegate them when necessary
- Ability to function well in a high-paced and at times stressful environment
- Ability to understand and evaluate the Profit and Labor Reports (where to cut costs and increase profits)
- Proficient in basic computer skills
- Effective written and verbal communication skills
- Ability to take initiative
Join Chick-fil-A and be part of a team that values leadership, growth, and winning hearts everyday! Apply now and take the next step in your career.
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Employee discount
- Paid training
- Mileage reimbursement
- Other