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Chick-fil-A Careers and Jobs

Closing Shift Coordinator - FOH

Rate of pay$17 - 21 per hour

Chick-fil-A Western Hills is currently seeking Closing Shift Coordinators for FOH. This role is flexible as a full-time or part-time role. The main purpose of the closing shift coordinator role is to work collaboratively, side by side with team members, to ensure all closing tasks and responsibilities are executed correctly. This role will integrate with the Managing Coordinator - that design and process with be explained during the interview process.


Applicants must also:

  • Be 18 yrs. or older.
  • Provide documented references and work history that can be verified. Applications that do not include this information will not be considered.
  • Have an excellent attitude and work ethic.
  • Be able to follow our Core Values - do it the right way / be reliable / speak kindness.
  • Be a fast learner and have the knowledge and ability to work any position in front of house.
  • Be able to meet our G.R.I.T. Core Competency; will be explained during the interview process.
  • Recognize and reward team members through the G.R.I.T. Core Competency.
  • Be able to hold others accountable and set appropriate expectations and boundaries with team members.
  • Follow through on leadership tasks.
  • Always stay guest focused.

Our Benefits Include: 

  • A supportive work environment where you can positively influence others.
  • Advancement opportunities are available for those that display excellence in their job skills and attendance.
  • Attendance Bonus paid quarterly. (F/T)
  • Scholarship opportunities.
  • Free employee meals during break periods.
  • 401(k) with employer match. (F/T)
  • Health insurance employer contribution. (F/T)
  • Uber/Lyft/Public transportation reimbursement program. (F/T)
  • Competitive pay - based on experience.

Front of House Team Member Responsibilities:

  • Use Chick-fil-A approved language.
  • Implement Chick-fil-A customer service model on every order.
  • Smile and welcome guests.
  • Create and maintain eye contact.
  • Speak enthusiastically.
  • Treat all guests and coworkers with respect.
  • Remain at your station unless instructed otherwise.
  • Communicate clearly and kindly with guests and coworkers.
  • Adhere to the employee manual at all times.
  • Complete other duties as needed.
  • Ability to work front counter, drive thru, face to face, dining room and third party sales.
  • Refrain from inappropriate language and conversations.

Qualifications and Requirements:

  • Reliable source of transportation
  • Punctuality is a must
  • Cheerful and positive attitude 
  • Enjoys serving and helping others
  • Customer service oriented
  • Ability to take direction from superiors
  • Ability to work in a fast pace environment
  • Works well independently and in a team environment
  • Have the ability to lift and carry 25 lbs on a regular basis
  • Have the ability to stand for long periods of time


Chick-fil-A - Western Hills

6495 Glenway Ave, Cincinnati, OH, 45211
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.