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Kitchen Manager | South Plains Mall ($15-$18/hr + Bonus)


The Back-of-House Manager leads kitchen operations to deliver fast, safe, and great-tasting food every shift. You’ll train and coach the BOH team, uphold food safety standards, and drive consistent execution. This is a hands-on leadership role for someone who thrives in a fast-paced environment and loves building strong teams.


Position Type:

  • Full-Time

Our Benefits Include:

  • A fun work environment where you can positively influence others
  • Flexible scheduling (and closed on Sundays)
  • Learning first-hand from an experienced Operator and Restaurant Leaders
  • Leadership and professional development opportunities
  • Competitive pay ($15-22 an hour + Bonus)
  • Scholarship opportunities
  • Free meal during shift
  • Self-care stipend
  • Paid time off
  • 401K
  • Healthcare

General Back of House Responsibilities:

  • Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
  • Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
  • Stock kitchen inventory as needed
  • Keep the kitchen neat, clean and orderly at all times
  • Keep up-to-date with new products rolled out by Chick-fil-A
  • Work safely around kitchen equipment and report any maintenance issues to Leadership
  • Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
  • Complete all opening or closing tasks as assigned
  • Adhere to Chick-fil-A rules and dress code at all times
  • Other duties as assigned

Back of House Manager Responsibilities: 

• Ensure team members are executing training and operating standards • Ensure team members are meeting food safety standards 

• Promote and encourage a culture of food safety 

• Ensure all systems are executed efficiently and with excellence 

• Ensure all food is served at top quality levels 

• Create a culture of speed and hustle 

• Complete team member scorecards 

• Consistently coach team members and provide appropriate feedback • Hold team members accountable to the standard code of conduct and handbook policies 


Shift management 

○ Running team member breaks 

○ Adjusting lineups as needed 

○ Completing daily checklists 

○ Team member accountability 

○ Opening and/or closing the restaurant properly 

• Maintain and promote a high level of cleanliness and organization • Promote and encourage the growth and development of all team members 

• Assist the Director in the management of labor 

• Assist the Director in the control of food cost 

• Assist the Director in the overall vision of the kitchen daypart 



Qualifications and Requirements:

• 1-2 years of BOH/kitchen leadership experience (restaurant or hospitality)

• Strong understanding of food safety and kitchen systems

• Proven ability to train, coach, and hold teams accountable

• Calm, positive leader who brings urgency without chaos

• Dependable, organized, and committed to high standards

• Comfortable working hands-on in a fast-paced kitchen environment


Availability Requirements:

  • Full-Time Managers ($15 - $22) must be available 6 days and 35 hours a week minimum availability
  • Would need to be available during the hours of 10 AM - 9 PM


Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Work schedule

  • 8 hour shift
  • 10 hour shift

Supplemental pay

  • Bonus pay

Benefits

  • Paid time off
  • Health insurance
  • 401(k)
  • 401(k) matching

Chick-fil-A - South Plains Mall

6002 Slide Rd, Suite 68252, Lubbock, TX, 79414
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.