A Team Leader at Chick-fil-A Trailhead is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. The Team Leader is a strategic leadership role tied to one of our goals and may be asked to be a key holder. In this role, you will help design and implement systems to achieve the goal you are assigned. In your operations hours, you will be assigned to cover a position and a half and help lead that area. Team Leaders lead by example and set the tone that others will follow, ensuring all guests receive signature Chick-fil-A service and food.
Position Type:
- Full-time: Typically 5 days and 35+ hours/week; schedule may vary based on business needs.
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Competitive pay
- Paid time off (Role and tenure dependent)
- 401k with employer match
- Meal allowance
- Uniform allowance
- Referral program
- Virtual Healthcare plan through Direct to Care for all employees and their households
- Company benefit eligibility for employees scheduled 30+ hours/week
- Emergency Assistance Fund through the Together Fund
- Life Insurance for all team members
- Employee Assistance Program (EAP for legal, financial and mental health support)
- Best in class development to help you reach your professional goals
- Scholarship opportunities
- Corporate discounts through PerkSpot
- Opportunities to travel as a grand opening trainer (role and tenure dependent)
Job Responsibilities:
- See and shape the future of the team and the business, multitasking efficiently to identify opportunities for growth while maintaining high standards of service
- Engage and develop others leading with a servant-hearted approach and working collaboratively as a dependable, adaptable team member
- Reinvent constantly, offering solutions oriented suggestions and inputs for continuous improvement for your area of responsibility
- Value results and relationships, communicating clearly and professionally with guests and team members and executing your area with excellence
- Embody the values modeling a safety-first mindset, a people-focused heart and a spirit of fun!
Qualifications and Requirements:
- Eligible to work in the United States
- Minimum 18 years old
- Friday and Saturday availability
- Ability to attend periodic leadership meetings on Sundays
- Demonstrated leadership experience
- Maintain a reliable source of transportation
- Consistent, reliable, and punctual
- Cheerful, positive attitude and customer-service oriented
- Strong interpersonal skills and attention to detail
- Strong written and verbal communication skills
- Ability to multi-task and work independently or in a team environment
- Ability to open and/or close, potentially serving as a key holder
- Ability to stand and remain active on your feet for the duration of your shift
- Willingness to work a flexible schedule, including evenings and weekends, as needed
- Willingness to be outside in weather ranging from 30-100 degrees
- Ability to lift and carry 50 lbs on a regular basis
- Reasonable accommodations available in accordance with ADA guidelines
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies. Chick-fil-A Trailhead is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Day shift
- Night shift