The ideal Poke House candidate will:
- Be a reliable, energetic, and motivated individual
- Have a cheerful, friendly, and enthusiastic attitude and display a positive approach to all assignments
- Love to help and serve customers and possess exceptional customer service skills
- Have the ability to lead a team and maintain positive working relationships with all team members
- Have the ability to maintain a professional appearance at all times
- Be able to adapt to a fast-paced work environment with changing customer volume levels
- Have the ability to speak clearly, listen attentively, and follow instructions
- Have a complete understanding of all Poke House rules and regulations
Expectations & Responsibilities:
- Ability to handle conflict
- Ability to work a rotating schedule as needed
- Ability to cover shifts due to call-offs
- Ability to remain calm under pressure and stressful situations
- Make and publish schedules every week
- Conduct and send Weekly Reports to the Regional Manager regarding sales, labor, and progress of the store
- Oversee employee training, and, when necessary, termination of employees with the guidance of the Regional Manager.
- Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas.
- Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
- Conduct product quality checks by taste testing and inspecting food to ensure the quality of food is consistent and up to standards
- Maintain a professional restaurant image such as proper staff presentation and appearance standards.
- Assist in vendor and inventory ordering of products.
- Ensure a positive guest experience.
- Assist Store Manager with completing employee quarterly performance evaluations
- Announce operational and procedural changes
- Assist Store Manager in conducting monthly store meetings
Requirements:
- At least 1 year of restaurant management experience(References will be requested)
- At least 21 years of age (Assistant Manager)
- Commit to working at least 5 days a week | Full Time (80 hours per pay period) + overtime if needed
- Be able to communicate in the primary language(s) of the work location
- Manager Serv Safe certification paid for by Poke House(Within 90 days of employment)
- Open and flexible availability (variable hours/days, including nights, weekends, and holidays, as needed)
- Physical requirements: Long periods of standing, walking, and lifting (up to 25 lbs)
Poke House Perks:
- Competitive Compensation
- Annual Raises
- Flexible Scheduling
- Employee Meal Program
- Referral Bonuses
Job Type: Full-time
Work schedule
- 8 hour shift
- Weekend availability
- Monday to Friday
- Day shift
- Night shift
Supplemental pay
- Bonus pay
Benefits
- Flexible schedule
- Referral program
- Employee discount
- Paid training