Chick-fil-A - Training Coordinator Opportunity
Must be available Monday through Saturday 5:30am-11pm.
Closed Sundays.
Ideal for Educators Seeking a Career Transition
Are you an educator or instructional leader ready for a change—but still passionate about structure, standards, and developing people in a fast-paced environment?
At Chick-fil-A Covington – Highway 21, we are seeking a Coordinator who brings strong leadership, organization, and coaching skills to oversee daily restaurant operations while also supporting the execution of team member training.
This is a hands-on operational leadership role with training administration responsibilities.
About the Role
As a Coordinator, you are a restaurant leader responsible for:
- Leading daily Front of House and Kitchen operations
- Upholding food safety, quality, cleanliness, and service standards
- Modeling and reinforcing a 2nd Mile Service hospitality mindset
- Supporting the execution of structured training programs across the restaurant
You will work directly with team members on the floor while ensuring training systems are executed consistently and effectively.
What Makes This Role a Great Fit for Teachers
Educators often excel in this role because it requires:
- Coaching individuals with different learning styles
- Managing structured plans, timelines, and accountability
- Maintaining standards in fast-paced, high-pressure environments
- Leading with emotional intelligence and calm under stress
- Balancing people development with results-driven execution
Your experience leading a classroom translates directly to leading a team.
Key Responsibilities
Operational Leadership
- Oversee daily FOH and Kitchen operations to ensure excellence in execution
- Uphold Chick-fil-A quality, food safety, and cleanliness standards
- Lead team members in a loud, fast-paced, and high-energy environment
- Own a specific operational area and remain accountable to assigned KRAs
Training Oversight
- Serve as the expert on restaurant training plans across all areas
- Lead introduction training for new team members
- Support team members as they progress through structured training plans
- Hold operational leaders accountable for weekly training execution
- Monitor training progress and address gaps or challenges
- Partner with Certified Trainers to ensure consistent training delivery
- Own and lead the Certified Trainer team
Requirements
- Minimum 2 years education/teaching experience
- Strong communication and coaching skills
- Ability to lead with emotional intelligence in stressful situations
- Comfortable standing and working on your feet for extended periods
- Ability to lift up to 50 lbs and work in varying temperatures
- Effective in loud environments
Qualifications:
- Experience: 2 years leadership experience
- Certifications: SERV Safe certified, willing to obtain
The training Coordinator also oversees the execution and management of all training within the restaurant.
Training Responsibilities:
- Be the expert on restaurant training plans for all areas of the restaurant.
- Provide guidance and support to team members navigating the training process.
- Lead introduction training courses for new team members and adjust training based on business needs
- Holds operational leaders accountable for training plans executed each week and maintains a system for accountability.
- Monitor team members' progress in training programs and address any challenges.
- Ensure training checklists align with organizational standards and facilitate comprehensive learning.
- Collaborate with Certified Trainers to enhance the effectiveness of training programs.
- Own Certified trainer team and ensure Certified Trainer Team in executing training sessions
Reports to:
People Director
Chick-fil-A Covington Highway 21 Values:
- Teamwork
- Optimism
- Kindness
- Stewardship
- Growth
Benefits:
- Paid time off
- Health insurance
- Dental insurance
- 401k matching
- Employee discount
- Paid training
Location: Chick-fil-A Covington Hwy 21,
29860 Hwy 21, Covington LA 70433
If you are a highly skilled and motivated individual looking for a dynamic role in the food & beverage industry, apply now to be part of our loving and enthusiastic team at Chick-fil-A!
Work schedule
- Weekend availability
- 8 hour shift
- 10 hour shift
- Monday to Friday
- Holidays
- On call
- Day shift
- Night shift
- Overtime
Benefits
- Paid time off
- Health insurance
- Dental insurance
- 401(k) matching
- Employee discount
- Paid training