Paint Department Associate (Tinting & Color Match)
Palmer Ace Hardware – In-Store Position
Palmer Ace Hardware is looking for a customer-focused Paint Department Associate to support our in-store paint and hardware customers. This role is ideal for someone who is experienced with paint mixing/tinting, color matching, and paint product knowledge (including Benjamin Moore, Sherwin-Williams, and Behr) and who can confidently assist customers in both English and Spanish.
What you’ll do:
- Assist customers with paint and related product selection (interior/exterior paints, primers, stains, sundries).
- Mix, tint, and color match paint accurately using in-store tinting systems and processes.
- Maintain a clean, safe, and organized paint department (stocking, facing, inventory support).
- Operate store systems for orders, inventory lookups, and customer transactions (including Epicor).
- Answer questions, troubleshoot basic paint issues, and recommend solutions (sheen, coverage, prep, dry times, etc.).
- Support general retail store operations as needed (hardware familiarity is a plus).
What we’re looking for:
Required/Strongly Preferred
- Hands-on experience with paint mixing, tinting, and/or color matching.
- Knowledge of major paint lines such as Benjamin Moore and/or Sherwin-Williams (and familiarity with Behr a plus).
- Bilingual communication skills (able to assist customers comfortably in two languages).
- Comfort using POS and inventory systems—Epicor experience or prior knowledge of Epicor strongly preferred.
- Strong customer service skills and a helpful, team-oriented attitude.
Helpful experience
- Prior experience in an Ace Hardware store or similar retail hardware environment.
- Experience with True Value, Do it Best, or paint stores using Décor Fusion (or similar paint/tinting systems).
- Retail hardware knowledge (fasteners, tools, basic DIY supplies) and willingness to cross-train.
Physical requirements
- Ability to stand/walk for extended periods and lift/carry paint products as needed (including heavier items).
- Comfortable working around paint and tinting equipment and following safety procedures.
Why you’ll like working here
- Friendly team environment
- Opportunity to use your paint expertise daily and grow in retail operations
To apply: Reply with your resume and a short note about your paint tinting/mixing experience and the systems you’ve used (Epicor, Décor Fusion, etc.).
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
Supplemental pay
- Bonus pay
Benefits
- Referral program
- Paid training
- Flexible schedule
- Employee discount