This job posting is for a new delivery-focused location at 94 Shirley Street, Roxbury.
Why Join Chick-fil-A Shirley Street?
We’re not just about serving food—we’re about touching lives by creating moments of care. Here’s what you’ll enjoy as our General Manager:
- Competitive Pay: Base salary of $84,000–$94,000, plus a generous employee value proposition.
- Comprehensive Benefits: Health and dental insurance, 401(k) with company match, and generous food discounts.
- Work-Life Balance: Flexible scheduling so you can recharge and bring your best self to work.
- Career Growth: Opportunities to learn and develop new skills
- A Supportive Culture: Join a team that feels like family, where your ideas are valued, and your contributions make a difference.
- Sundays Off: Because we believe in giving you time to rest and connect with what matters most.
At Chick-fil-A Shirley Street, we believe in creating moments of care that touch lives—whether it’s through a perfectly delivered meal or a warm smile that brightens someone’s day. We’re opening a new delivery-focused location in the heart of Boston, and we’re looking for a gritty, friendly, and caring General Manager to lead our team with passion and purpose. If you’re bilingual in English and Spanish, thrive in a fast-paced environment, and are driven to make a difference for our guests and team, we want you to join us in building something special.
What You’ll Do:
As our General Manager, you’ll be the heartbeat of our delivery-focused restaurant, leading with a servant’s heart to ensure operational excellence, unforgettable guest experiences, and a positive team culture. Your responsibilities will include:
- Lead with Passion: Inspire and coach a diverse team to deliver exceptional service, fostering a culture of care and accountability.
- Drive Delivery Excellence: Oversee seamless operations, from order accuracy to efficient delivery through platforms like DoorDash and Uber Eats, ensuring every guest receives their meal hot, fresh, and on time.
- Build Community Connections: Use your bilingual (English/Spanish) skills to connect with team members, creating a welcoming environment for Boston’s diverse community.
- Manage the Numbers: Own financial performance, including sales growth, cost control, and profitability, while maintaining high standards for food quality and safety.
- Innovate and Grow: Leverage data and technology to optimize delivery operations, streamline processes, and enhance the guest experience.
- Be the Glue: Handle scheduling, inventory, and team development with grit and grace, ensuring our restaurant runs smoothly even during the busiest rushes.
Who You Are:
We’re looking for someone who embodies our values and brings energy to everything they do:
- A gritty leader who thrives in a fast-paced, high-volume environment and isn’t afraid to roll up their sleeves.
- Friendly and caring, with a genuine passion for making people feel valued and supported.
- Bilingual in English and Spanish, with strong communication skills to connect with our diverse team and community.
- 3+ years of restaurant management experience, ideally in QSR or delivery-focused operations.
- A problem-solver with a track record of driving results, from sales to guest satisfaction.
- Knowledge of food safety standards is a plus.
- A team player who leads by example and is excited to grow with a new, innovative brand.
- Comfortable leading a team in a kitchen.
Ready to Lead with Care?
If you’re ready to bring your grit, heart, and bilingual skills to a role where you can shape a new restaurant and make a lasting impact, we’d love to meet you. Apply today to join Chick-fil-A Shirley Street and help us deliver more than just great food—deliver moments of care to Boston’s vibrant community.