Chick-fil-A Careers
48th & O Street
Back of House Shift Leader

Back of House Shift Leader

$15 - 20 per hour

Back of House Shift Leader

The Back of House Shift Leader is responsible for leading their respective shifts. On these shifts, the Back of House Shift Leader ensures each order is completed accurately in a fast manner and with hot fresh and crave-able food. The Back of House Shift Leader ensures all team members are following procedures, safety guidelines, and health codes. The Back of House Shift Leader will work closely with the Sr Director of BOH and Executive Director of Operations, on keeping all machines properly maintained and the production environment clean and organized.

Key Roles and Responsibilities

Lead and Model the vision of Chick-fil-A 48th & O
The Back of House Shift Leader will ensure all team members are current with Pathway and Chick-fil-A standards/procedures. They will work with the Director of Operations on remedial training, new roll outs, and current standards.
The BOH Shift Leader will ensure all machines are maintained and cleaned properly. This includes boil outs, filter changes, scrubbing, mopping, sweeping, and washing.
The BOH Shift Leader will work closely with the Director of Operations in ensuring the ERQA is completed on a regular basis in order to prepare the team for the ROE and ensure the production environment and product is meeting quality standards.
The BOH Shift Leader will complete the SAFE Daily Critical accurately and regularly. This assessment is completed to ensure machines are functioning properly and food is served in a safe manner.
Will become knowledgeable on the Customer Experience Monitor
Will train through Restaurant Operation Evaluation
Systems that will be taught: Information technology - IPOS, POS, KPS, Inform, Service Point, Safe Daily Critical Evaluations, Restaurant Quality Assessment, CFA Service Model, Marketing Strategies, Lean System, Food Cost, Catering, 5 Critical Success Factors, Back of House Procedures, and Front of House procedures provided in Pathway.

Leadership Structure

The BOH Shift Leader will report to the Sr Director of Back of House
The BOH Shift Leader will work alongside the entire leadership team to align the strategies, business goals and vision of the restaurant.

Chick-fil-A - 48th & O Street

4770 O St, Lincoln, NE, 68510

Apply

This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.