Key Responsibilities
Leadership & Team Management
- Assist in training, supervising, and motivating team members
- Assist in training, supervising, and motivating team members
- Uphold a positive, professional, and inclusive work environment
- Support shift leaders and staff during peak hours
- Address performance concerns and provide coaching as needed
Customer Service
- Ensure excellent customer service both in-store and over the phone
- Resolve customer issues quickly and professionally
- Promote a friendly, welcoming atmosphere for guests
Daily Operations
- Oversee opening and closing procedures
- Monitor food preparation for accuracy, quality, and speed
- Support order accuracy, delivery coordination, and inventory management
- Ensure cleanliness and compliance with health and safety standards
Administration
- Assist with scheduling and staffing needs
- Help manage cash handling, deposits, and daily reporting
- Support hiring, onboarding, and continuous staff development
Qualifications
- Previous restaurant or food service experience required
- Supervisory or team lead experience preferred
- Strong communication and organizational skills
- Ability to multitask in a fast-paced environment
- Comfortable solving problems and making decisions independently
- Must be able to work evenings, weekends, and holidays as needed
- Ability to lift up to 40 lbs and stand for extended periods
Work schedule
- Monday to Friday
- Weekend availability
- Holidays
- Day shift
- Night shift
Supplemental pay
- Tips
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off
- Disability insurance
- 401(k)
- Employee discount
- Paid training