Human Resources Coordinator – Chick-fil-A Brooklyn Junction
About the Role
We are looking for a high-impact Human Resources Coordinator to help build and sustain a strong, people-first culture at Chick-fil-A Brooklyn Junction. In this full-time leadership role, you will play a key part in shaping the team experience—from hiring and onboarding to compliance, engagement, and development.
You’ll work closely with our leadership team to ensure our systems, processes, and culture support both operational excellence and a workplace where people feel valued, supported, and empowered to grow.
What You’ll Do
Recruitment & Hiring
- Lead the hiring process from start to finish (job postings, interviews, follow-up)
- Help create a consistent, fair, and effective interview process
- Track hiring performance and improve recruiting strategies
Onboarding & Team Experience
- Facilitate engaging onboarding and orientation experiences
- Support new hires through 30/60/90-day check-ins
- Ensure all employment documentation is accurate and complete
- Assist with team-building and culture initiatives
Compliance & HR Operations
- Ensure compliance with NYC Fair Workweek, Paid Sick Leave, and labor laws
- Maintain accurate employee records and documentation
- Support audits and ensure payroll/timekeeping accuracy
- Help maintain and enforce company policies and handbook standards
Employee Relations
- Serve as a trusted point of contact for team member concerns
- Support leaders with coaching, discipline, and performance conversations
- Assist with documentation including write-ups and performance plans
Scheduling & Workforce Planning
- Support scheduling processes to align with business needs and compliance laws
- Track schedule changes, availability, and time-off requests
- Help ensure schedules are accurate and communicated on time
Training & Development
- Support training programs, cross-training, and leadership development
- Track team member growth, skill progression, and readiness for advancement
- Help identify and develop future leaders within the team
Operational Expectations
You’ll gain exposure to both Front-of-House (FOH) and Back-of-House (BOH) operations to better support the team and the business. We’re looking for someone who is flexible, hands-on, and willing to step in where needed. During peak times or operational needs, you may support in different areas of the restaurant to help ensure smooth operations and a great guest experience.
What We’re Looking For
- Strong organizational and communication skills
- Ability to handle sensitive information with professionalism and confidentiality
- Knowledge of (or willingness to learn) NYC labor laws and compliance standards
- A team-first mindset with a high level of accountability
- Ability to multitask and adapt in a fast-paced environment
- Passion for people development and creating a positive work culture
What Success Looks Like
- Strong hiring pipeline and improved retention
- High team engagement and positive workplace culture
- Accurate and compliant HR processes
- Clear communication between HR, leadership, and team members
- Development of future leaders within the organization
Why Join Us?
At Chick-fil-A Brooklyn Junction, you’ll be part of a team focused on growth, leadership development, and creating meaningful experiences—both for our guests and our team. This role is an opportunity to make a real impact on people and the business's overall success.
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Employee discount
- Paid training