Candidates with strong communication skills who can make customers feel welcome in our store will stand out. You will help identify client needs, present & answer questions about our products and services and recommend solutions. A positive attitude & a desire to promptly resolve potential customer issues or complaints will make you successful in this role. Ultimately, you will ensure that customers leave our store satisfied & you will contribute to the store’s profitability. Pay is commensurate with experience & retail sales experience is highly desirable.
Responsibilities:
- Greet and direct customers
- Provide accurate information (e.g. *product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Run register and ring out products
- Manage returns of merchandise
- Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Stay up-to-date with new products/services
Work/life balance:
This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan.
Learn and grow with us:
- Are you a hardware hero? Bring your knowledge and we’ll teach you something new.
- Have a helpful attitude? We’ll train you on hardware know-how that builds life skills.
- We train you from day one and the opportunities don’t stop there.
What to expect:
- You’ll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
- Like working in a fast-paced and fun environment? We are high energy so time will fly.
- You’ll be on your feet for most of your shift (6 to 8 hours).
- You must lift up to 50 lbs.
Pay, Benefits, and Perks:
- Employee discounts on product
- Perkspot discounts on services and products
- Free uniform shirts, vests, and more
- Starting at minimum wage
Click through and start your journey with us now!
Notice to Applicant about this Employer: You are applying for a job with an independently owned and operated cooperative member of Ace Hardware Corporation, who owns and operates this Ace Hardware retail store location. Ace Hardware Corporation is not the employer for this position. The independent store owner alone is responsible for and independently makes all decisions concerning employment related matters, including hiring, firing, discipline, supervision, staffing and scheduling. Ace Hardware Corporation will not receive a copy of any applications submitted for this position, does not control interviews and/or hiring decisions, and has no control over or responsibility for the employment policies and practices of the independent store owner. If hired, the independent store owner will be your only employer. The Ace Hardware trademarks, logos and designs are owned by Ace Hardware Corporation and used by independent store owners under a license from Ace Hardware Corporation