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Chick-fil-A Careers and Jobs

Dining Room Host and Cleaner

Work With a Purpose. Grow With a Team. Lead With a Smile.

Welcome to Chick-fil-A Wilson — where we care about more than great food.

As a Dining Room Host and Cleaner at Chick-fil-A Wilson, you will be the face of hospitality in our dining area. Your primary responsibility will be to ensure our guests have an exceptional dining experience by maintaining a clean, welcoming, and friendly environment. Your role will involve greeting guests, assisting with their needs, and ensuring the dining area remains spotless throughout the day.


Position: Dining Room Host and Cleaner

Hours: 9:00 AM - 11:00 PM (up to 29 hours)

Reports To: Operations Manager


Key Responsibilities:


Guest Interaction:

• Warmly greet guests upon arrival and ensure they feel welcomed.

• Assist guests with seating, answering questions, and providing menu guidance.

• Check on guests periodically to ensure their needs are met and they have a pleasant experience.


Cleaning and Maintenance:

• Maintain cleanliness of the dining area, including tables, chairs, floors, and restrooms.

• Ensure trash is regularly emptied, and areas are sanitized according to Chick-fil-A standards.

• Perform routine checks to ensure cleanliness and address any issues promptly.


Team Collaboration:

• Work closely with kitchen and front-of-house staff to ensure smooth service flow.

• Assist with restocking supplies and informing management of any inventory needs.

• Support team members in maintaining a positive and efficient work environment.


Safety and Compliance:

• Adhere to all health and safety regulations to ensure a safe dining environment for guests and staff.

• Follow Chick-fil-A policies and procedures regarding cleanliness and guest service.


Qualifications:


Customer Service Skills: Strong interpersonal skills with a friendly and approachable demeanor.

Attention to Detail: Ability to maintain high standards of cleanliness and organization.

Team Player: Ability to work well in a team-oriented environment.

Time Management: Efficient and capable of handling multiple tasks during busy periods.

Physical Stamina: Capability to stand for extended periods and perform physically demanding tasks such as lifting and bending (Capable of lifting 50 lbs and stand for about 8-10 hours daily)


Benefits:


• Competitive pay

• Employee meal discounts

• Opportunities for career growth and advancement

• Positive and supportive work environment

Work schedule

  • Holidays
  • Day shift
  • Night shift
  • Weekend availability

Benefits

  • Referral program
  • Employee discount
  • Paid training

Chick-fil-A - 95 & 264 [NC]

5100 Raleigh Rd Pkwy W, Wilson, NC, 27896
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This job posting is for an opportunity at a Chick-fil-A® Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator’s restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.