Our Mission
At Chick-fil-A of Seneca our mission is to serve craveable food (fast), show genuine care, and create memorable moments.
Role Overview
This is a high-impact, dual-role position responsible for both administrative excellence and growing our catering business.
You will be the point person for each guest’s catering experience, from first contact to final follow-up.
This role is not a desk-only position. It requires someone who is energized by a fast-paced environment, comfortable being on their feet, and motivated to improve systems, increase efficiency and drive results and growth.
Administrative Assistant Responsibilities
- Maintain organization, structure, and administrative excellence for the leadership team
- Manage office operations including:
a. Phones, emails, packages, etc.
b. Daily time punch accuracy
c. Deposits and change funds
- Support team culture by:
a. Assist in coordinating employee recognition, birthdays, and milestones
b. Ensure a clean, organized, and highly functional office environment
c. Support leadership with tracking systems (logs, journals, accountability tools)
d. Follow up on guest care opportunities (recovery, notes, documentation)
Catering Coordinator Responsibilities
- Own the end-to-end catering experience:
- Taking orders (phone, in-person, online)
- Creating quotes and coordinating details
- Communicating clearly with kitchen leaders
- Execute catering orders by:
a. Preparing, assembling, and delivering orders as needed
b. Ensuring accuracy, presentation, and timeliness
- Create memorable guest experiences through:
a. Proactive communication and follow-up
b. Problem-solving and recovery when needed
- Track and grow catering business:
a. Maintain detailed records of orders, guests, and invoices
b. Follow up on unpaid invoices and ensure timely payments
c. Monitor sales performance and identify growth opportunities
- Maintain catering systems:
a. Inventory tracking (supplies, bags, equipment)
b. Catering vehicle documentation and compliance
- Partner with leadership to:
a. Set goals and strategies for catering growth
b. Improve systems, efficiency, and throughput
- Support special events including Clemson home game tailgates
Work Environment & Expectations
- Schedule: Typically Monday–Friday (8am–4pm) with flexibility required. Includes two Saturdays per month and availability for events/tailgates.
- Fast-paced, high-energy environment
- Requires standing, walking, lifting, and active involvement in operations
- Must be comfortable switching between administrative work and operations
- Expected to identify inefficiencies and build better systems
What Success Looks Like
- Catering orders are accurate, on time, and remarkable
- Guests feel genuinely cared for and choose to order agai
- Administrative systems are organized, proactive, and reliabl
- Catering sales show consistent growth
- The team feels supported, celebrated, and set up for success
Competencies We’re Looking For
- Strong alignment with our mission: Craveable Food (fast), Genuine Care, Memorable Moments
- Highly organized with excellent time management
- Thrives in a fast-paced, ever-changing environment
- Self-starter who takes ownership and follows through
- Strong communicator (written and verbal)
- Problem-solver who brings solutions, not just problems
- Positive, team-focused attitude that builds culture
- Detail-oriented with high standards for accuracy
Keywords:
Catering Coordinator, Administrative Assistant, Office Manager, Catering Sales, Event Coordinator, Customer Service, Operations Support, Restaurant Administration, Chick-fil-A, Hospitality, Food Service, Catering Delivery, Administrative Support, Team, Scheduling, Fast-Paced Environment, Process Improvement, Systems Development, Guest Experience, Clemson Jobs, Seneca Jobs, Office Coordinator
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k) matching
- Referral program
- Employee discount
- Paid training
- Other