Burger Bach - Assistant Managing Director
Are you passionate about delivering an exceptional guest experience and ensuring top-notch execution at all times?
Burger Bach is a New Zealand inspired gastro pub renowned for serving award-winning gourmet burgers. As an Assistant Managing Director, you will play a pivotal role in executing operating standards that uphold our brand to staff members, the community, and beyond. Do you have what it takes to embody our 5 core values and drive relentless improvement within your "Bach" every day?
Duties and Responsibilities:
- Ensure the guest experience is the top priority, maintaining impeccable execution
- Be the go-to person for all needs as directed by the Managing Director
- Resolve complaints promptly to ensure every guest leaves happy
- Communicate the Burger Bach vision effectively to your team
- Provide clear direction to the team and contribute to management meetings
- Execute policies and activities to ensure flawless operations
- Understand and achieve fiscal goals set by the Managing Director
- Analyze operations, identify areas for improvement, and develop talent in the restaurant
- Ensure staff are fully trained and your "Bach" is appropriately staffed
- Implement marketing strategies consistently and comply with health regulations
- Monitor food preparation to maintain high standards and create a positive atmosphere
Location: Short Pump