We are looking for the next ROCK STAR to join our family at Firehouse Subs® Restaurant! As catering is a vital component for our business, we are searching for a Catering/Marketing Specialist. This person must understand the importance of the customer experience and understand that they are the “Face” of Firehouse Subs.
What we are looking for:
- Previous sales experience preferable.
- Computer skills, MS Word and Excel, Social Media platforms
- Individual who is self-motivated and follows a schedule
- Must have own vehicle
- Valid Drivers license, Clean drivers record and Insurance
- Cold call sales tools
- Outside sales or previous marketing experience a plus
- Have flexible schedule
Food Safety training Catering Responsibilities:
- Work with the Operator to create a marketing plan
- Execute the marketing plan
- Promote, prepare and provide pleasant and responsive catering experiences
- Provide amazing customer service and product to local businesses, schools and community organizations
- Call on local businesses and organizations; encouraging them to engage catering services for their social and business events
- Build relationships within the community (community events, distributing food and catering menus to local businesses, setting up cross-promotions and school programs)
- Identify current and future customer service requirements by establishing rapport with potential and actual customers
- Maintain customer satisfaction by investigating and resolving complaints about food quality and/or service
Our Catering/Marketing Specialist will need to know all aspects of catering food preparation - Prepare sandwiches, salads, soups and baked goods in a safe, secure, legal, and healthy work environment by establishing, following, and enforcing sanitation and quality of food preparation and service standards and procedures; conforming to regulations.