We are looking for an experienced, people-focused Restaurant Manager who knows how to lead a team, create a great guest experience, and keep a busy restaurant running smoothly.
At O.H.S.O., an effective manager does more than oversee a shift. You’ll set the tone for the team, communicate clear expectations, coach employees, recognize great performance, and step in wherever support is needed. We are looking for a confident, approachable leader who builds trust, holds the team accountable, and helps employees grow and succeed.
You’ll work closely with the General Manager and leadership team to oversee front-of-house operations, maintain service and safety standards, manage labor and inventory, and help the restaurant meet its sales and operational goals. And because dogs are a big part of the O.H.S.O. experience, you should enjoy having four-legged guests around!
Responsibilities
- Lead front-of-house employees and maintain a positive, team-oriented work environment
- Set clear expectations and ensure employees understand their roles and responsibilities
- Coach, train, and develop employees through regular feedback and hands-on support
- Recognize strong performance and address attendance, conduct, or performance concerns appropriately
- Oversee daily restaurant operations and ensure shifts run smoothly
- Create a welcoming atmosphere and ensure guests receive friendly, attentive service
- Respond to guest questions and concerns professionally and work toward positive resolutions
- Maintain inventory levels and assist with purchasing and product controls
- Complete required daily paperwork, reports, cash handling, and administrative duties accurately
- Schedule employees and oversee staffing levels based on business needs
- Monitor labor, sales, service, and other operational results
- Identify negative trends and help implement strategies to improve performance and increase sales
- Ensure company policies and procedures are followed consistently
- Safeguard company cash, property, products, and equipment
- Maintain safe working conditions for employees and guests
- Ensure all food-safety, sanitation, and responsible alcohol-service procedures are followed
- Maintain strong knowledge of the menu, craft beer, spirits, promotions, and restaurant offerings
- Work closely with the management team to meet revenue and operational goals
- Lead by example and assist the team wherever needed
Qualifications
- At least two years of recent front-of-house restaurant management experience
- Proven ability to lead, motivate, coach, and hold a team accountable
- Strong emphasis on guest relations and hospitality
- Current Title 4 liquor certification
- Current Food Handler’s Card
- Strong knowledge of beer, preferably including craft beer
- POS experience required; Aloha experience is a plus
- Excellent communication, organization, and decision-making skills
- Ability to remain calm and lead effectively in a fast-paced environment
- Dependable, professional, and comfortable managing multiple priorities
- Availability to work nights, weekends, and holidays as required
- Great with people—and dogs, of course!
Compensation
- Starting base salary of $55,000 or more, based on experience
- Eligible for a competitive bonus program
Benefits & Perks
- Medical, dental, and vision insurance available to eligible full-time employees after 60 days of employment
- Health Savings Account with employer contribution for eligible employees
- Paid time off after completing a 90-day waiting period
- Paid sick leave
- Paid parental leave for eligible full-time employees
- Competitive bonus-program eligibility
- Free employee meal during each shift worked
- 50% employee discount on food and merchandise
- Access to earned wages before payday through our pay-on-demand program
- Annual employee holiday party
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Employee discount