JOB PURPOSE: The basic function of the cleaning technician is to to work either independently or in a team to perform daily cleaning duties in accordance with the specifications provided by DCS.
DUTIES & RESPONSIBILITIES:
- Responsible for completing commercial cleaning projects to DCS satisfaction
- Responsible for taking inventory of supplies and reporting deficiencies to supervisor
- Promptly correct any client complaints and address any issues noted by management
- Learn and perform floor care cleaning tasks as necessary
- Clock in and out properly
- Opportunity for more hours by filling in for absent employees, occasionally work an extended shift
- Notify supervisor of any issues experienced, be an outstanding communicator
- Trained in all of the above by supervisor
- Follow directives given by supervisor
QUALIFICATIONS
Education:
- Required: High School graduate or G.E.D.
Experience:
- 1 year of demonstrated experience cleaning commercial offices
Expectations:
- Provide Superior customer service
- Exhibit entrepreneurial mindset that’s hard-wired toward learning, change and self-awareness.
- Create a positive work environment and develop positive work relationships with others to include staff, clients, and vendors.
- Ability to be resilient, flexible and responsive to the changing needs of the business, the industry and clients.
- Ability to collaborate with the leadership team, management team and staff to ensure ongoing improvement and profitability of the company.
- Take initiative in troubleshooting and problem solving with a solutions-based focus.
- Ability to work independently and within a team.
- Ability to prioritize and reprioritize as needed to achieve expected results — for self and others.
Expectations (continued):
- Analytical and observational skills that demonstrate an ability to work unsupervised, supervise others, follow company policy, and interact effectively with employees and clients.
- Detail oriented with strong organizational skills.
- Model accountability, measure progress and hold self and others accountable for desired results.
- Maintain a high level of confidentiality.
Knowledge & Skills:
- Excellent written and oral communications skills, including:
- Working knowledge of Spanish is desirable, but not required.
- The use of analytical and observational skills which demonstrate an ability to work unsupervised, supervise others, follow company policy, interact with employees and clients, and schedule work in stressful situations.
Working conditions:
- Fast-paced environment requiring flexibility, adaptability and resilience in a wide variety of work situations.
- Customer service may include interacting with challenging clients and tight deadlines.
- General office environment, with low to medium noise, low to medium heat and cold, and low to medium dust levels.
- May be exposed to high dust, heat and noise levels when visiting field job sites and/or client locations.
- Occasional emergency calls after hours, holidays and on weekends.
Physical requirements:
- Body Positions: Standing, sitting
- Body Movements: Walking, stooping, bending
- Sensory Abilities: Sighted, voiced, and hearing. Close, color, and peripheral vision with ability to adjust eye focus.
- Lifting: Low – up to 20 lbs.
Reasonable accommodations will be made for individuals with disabilities to fulfill the essential tasks of this position.