JOB PURPOSE: The basic function of the cleaning technician is to work either independently or in a team to perform daily cleaning duties in accordance with the specifications provided by DFS.
DUTIES & RESPONSIBILITIES:
- Responsible for completing Kitchen Exhaust System Cleaning Projects to DFS Standards
- Responsible for proper disassembly and reassembly of Kitchen Exhaust System
- Following DFS process for hood vent cleaning
- Responsible for taking inventory of supplies and reporting deficiencies to supervisor
- Promptly correct any client complaints and address any issues noted by management
- Clock in and out properly
- Opportunity for more hours by filling in for absent employees, occasionally work an extended shift
- Notify manager of any issues experienced, be an outstanding communicator
- Trained in all the above by supervisor
- Follow directives given by supervisor
- Maintain and care for supplies and equipment
Expectations:
- Provide Superior customer service
- Exhibit entrepreneurial mindset that’s hard-wired toward learning, change and self-awareness.
- Create a positive work environment and develop positive work relationships with others to include staff, clients, and vendors.
- Ability to be resilient, flexible and responsive to the changing needs of the business, the industry and clients.
- Ability to collaborate with the leadership team, management team and staff to ensure ongoing improvement and profitability of the company.
- Take initiative in troubleshooting and problem solving with a solutions-based focus.
- Ability to work independently and within a team.
- Ability to prioritize and reprioritize as needed to achieve expected results — for self and others.
- Basic mechanical aptitude
- Ability to pass random drug test
Expectations (continued):
- Analytical and observational skills that demonstrate an ability to work unsupervised, supervise others, follow company policy, and interact effectively with employees and clients.
- Detail oriented with strong organizational skills.
- Model accountability, measure progress and hold self and others accountable for desired results.
- Maintain a high level of confidentiality.
- Have and maintain a valid NYS Driver's License
- Ability to work well with limited supervision
Knowledge & Skills:
- Excellent written and oral communications skills, including:
- Working knowledge of Spanish is desirable, but not required.
- The use of analytical and observational skills which demonstrate an ability to work unsupervised, supervise others, follow company policy, interact with employees and clients, and schedule work in stressful situations.
Working conditions:
- Fast-paced environment requiring flexibility, adaptability and resilience in a wide variety of work situations.
- Customer service may include interacting with challenging clients and tight deadlines.
- General Kitchen environment, with low to medium noise, low to medium heat and cold
- May be exposed to high dust, heat, noise levels, wet and slippery conditions when visiting field job sites and/or client locations.
- Occasional emergency calls after hours, holidays and on weekends.
Physical requirements:
- Body Positions: Standing, sitting, climbing a ladder
- Body Movements: Walking, stooping, bending
- Sensory Abilities: Sighted, voiced, and hearing. Close, color, and peripheral vision with ability to adjust eye focus.
- Lifting: medium to heavy loads– up to 60 lbs.
Reasonable accommodations will be made for individuals with disabilities to fulfill the essential tasks of this position.