Job Expectations
- The job duties of a Boat Service Advisor revolve around providing boat repair and service.
- As a Service Advisor, your responsibilities include inspecting a vessel to make suggestions to the owners or operators about necessary repairs and safety upgrades and work with technicians to facilitate these improvements.
- You will also offer advice about efficiency upgrades and other possible changes that the owners of the craft can make.
- Preventative maintenance is key, a Marine Service Advisor must believe in this concept and apply it to all vessels to ensure customers fix, repair and maintain their vessels to avoid breakdowns.
Job Duties
- Providing customers with product information and availability, estimated time of arrival of goods and product recommendations
- Ensure customer expectations and timeliness of repairs are met by managing parts orders, inventory and technician productivity
- Maintain a clean and safe work environment
- Manage daily paperwork from vendors
- Shop parts and prices to provide best service to customers
- Handly quality checks on customer vessels
- Resolve customer complaints and address concerns
- Maintain positive relationships with vendors and staff to provide a good and productive work environment.
- Delivering prompt, professional solutions for customer inquires
- Other duties to ensure business growth is sustainable
Work schedule
- Day shift
- Overtime
Supplemental pay
- Signing bonus
Benefits
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- 401(k) matching
- Employee discount
- Paid training