Position Summary
As a Wax Service Associate at European Wax Center, your mission is to champion our brand through a professional demeanor, aligning with our core values. Your role focuses on educating guests about the benefits of regular waxing and providing high-quality waxing services. Licensed in skin care, you also offer guidance on our exclusive product range, aiming to enhance our guests' skin care routines. Working alongside individuals who are equally passionate about revealing beautiful skin, you will play a crucial role in our guests' journey towards feeling radiant and confident. This position entails retail product sales as a significant aspect.
Duties and Responsibilities
• Deliver exceptional waxing services with a positive attitude.
• Educate guests on the "4 Step to Gorgeous Process" and exclusive product line.
• Highlight the advantages of regular waxing and Wax Pass savings.
• Inform guests of ongoing promotions.
• Build and maintain professional guest relationships.
• Ensure the cleanliness of the wax suite.
• Drive retention through pre-booking and guest referrals.
• Achieve and surpass individual and center goals.
• Adhere to schedules set by management and fulfill availability commitments.
• Manage schedule changes proactively to ensure guest appointments are unaffected.
• Follow all company policies and maintain workplace cleanliness.
• Participate in marketing events and training sessions as required.
Knowledge and Skill Requirements
• Valid Esthetician or Cosmetology License as per state/local law.
• Eager to learn new waxing techniques and perform a comprehensive range of waxing services.
• Flexibility to work various days and hours, including weekends.
• Positive, friendly, and professional demeanor.
• Open to giving and receiving feedback.
• Capable of working independently.
• Strong communication skills, both written and verbal.
• Familiarity with POS systems
• Must be 18+ or older
Physical Demands and Environmental Factors
• Strength Demands: Medium; tasks may involve lifting to 50 lbs. occasionally.
• Physical Demands: Continuous standing, walking; frequent lifting, reaching; occasional sitting, carrying.
• Environmental Factors: Fast-paced, indoor setting; occasional outdoor tasks and variable hours including nights, weekends, and holidays.
Tools, Equipment, and Work Aids
Usage includes cash registers, cleaning tools, office and computer equipment. Maintenance tasks may be required.
Shifts:
- Shifts: Mon - Fri (8:00AM - 2:00PM) and/or (2:00PM - 8:30PM), Saturday 8:30AM - 5:00PM / 10:00AM - 6:30PM, Sunday 10:00:AM to 6:30PM.
- Weekend availability for Saturday or Sunday required.
European Wax Center is a national franchise of independently owned and operated businesses. Franchisee owners are solely responsible for all employment-related matters for their centers.
About European Wax Center
European Wax Center, a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S. For more information about EWC, visit: http://www.waxcenter.com/
It is the policy of European Wax Center to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.