Position Summary:

The Esthetician Trainer is responsible for delivering training and learning resources that drive the EWC guest experience and educates associates on how it impacts the key drivers of the business. This position reports to the Franchisee Owner and will play a key role in impacting the brand’s overall guest experience and sales through targeted and comprehensive training and in-center coaching.

A Day in the Life

• Adhere to developed training content and schedules to ensure consistency of training message.

• Evaluate capabilities of teams using available tools and observations while providing the appropriate level of feedback.

• Collaborate with center managers and franchisees to support in-center training, quality control and continued education for their teams.

• Help to develop peer trainers to ensure coaching is appropriately reinforced to sustain training effectiveness through actionable follow-up.

• Facilitate training that help reinforce learning content by developing participants' competencies and helping associates meet specified performance expectations.

• Appropriately measure impact of training based on agreed guidelines.

• Provide feedback within training teams to keep programs current and effective.

• Maintain knowledge of the business by staying abreast of weekly updates.

• Be flexible and open to new ways of thinking in a dynamic environment.

• Travel within current Franchisee centers

• Support other training related tasks and projects as required.

• Adheres to EWC’s safety policies and procedures

Education And Experience

• Esthetician/ Cosmetology license required

• Prior work experience at European Wax Center (preferred)

• 3-5 years customer service training experience

• 3-5 years retail training experience, beauty industry preferred

What Sets You Apart

• Ability to represent EWC in a professional and consistent manner while upholding the EWC’s core values.

• Ability to effectively present information in a clear manner, demonstrate procedures and respond to questions.

• Highly developed interpersonal, verbal, and written communication skills, including outstanding facilitation skills.

• Must possess superior organizational skills, attention to detail and time management abilities.

• Ability to display strong knowledge of products, services and promotions offered company wide.

• Must possess a positive, solution-oriented, and customer-focused attitude.

• Ability to lead and manage training sessions.

• Dynamic, people person who is highly interested in educating others to master sales skills.

• Highly skilled at effective one-on-one and team coaching and influencing.

• Ability to work independently while maintaining consistent communication with corporate team members and work with various teams as needed.

• Agile thinker in different business environments.

• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams) and Google Docs

• Ability to lift, push, pull, or carry up to 25lbs.

*This job is not eligible for US visa sponsorship*

European Wax Center is a national franchise of independently owned and operated businesses. Franchisee owners are solely responsible for all employment-related matters for their centers.

About European Wax Center

European Wax Center, a leading beauty lifestyle brand franchise founded in 2004 by the Coba brothers, offers guests a full suite of waxing services, as well as a proprietary line of beauty products in the skincare, body, and brow categories. EWC provides guests with a modern environment for a comfortable and luxurious experience, which is focused on EWC’s vision of Revealing Beautiful Skin, through exceptional services by professionally trained and certified waxing experts. So confident in the experience, EWC offers first-time guests a free wax on some of its most popular services. EWC prides itself on its unique franchise business model and its network of more than 800 centers across the U.S. For more information about EWC, visit: http://www.waxcenter.com/

It is the policy of European Wax Center to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.