Baskin Robbins – Crew Member Job Description
Location: Oxnard, CA
Pay: $20/hr
Schedule: [Part-time/Full-time]
About the Role:
We’re looking for a friendly, reliable, and customer-focused Crew Member to join our team at Baskin Robbins! You’ll play a key role in creating a fun and positive experience for every guest.
Key Responsibilities:
- Provide excellent customer service with a smile
- Upsell products and promotions to increase sales
- Professionally handle and de-escalate customer complaints
- Operate the POS system and handle cash/credit transactions accurately
- Maintain a clean and welcoming store environment
- Assist with restocking, prepping, and general store duties
Qualifications:
- Previous customer service experience preferred
- Strong communication and problem-solving skills
- Comfortable upselling and resolving customer concerns
- Must be reliable and able to work in a fast-paced environment
- Bilingual (English/Spanish) is a plus!
- Must be at least 18+
Why Join Us?
- Fun, team-oriented environment
- Flexible scheduling
- Employee discounts
- Growth opportunities
Work schedule
- Weekend availability