We are seeking outgoing, friendly, and helpful team members to welcome and assist customers. Previous hardware experience is a plus but not a requirement as we provide extensive training.
About Kingsland Hardware
Ace Hardware has been independently owned and operated since 1950. Three generations of Kingsland's have helped the Cascade, Ada, and Grand Rapids community with all of their hardware needs and customer service is our number one priority. Make an impact in the community by helping your neighbors with their projects while working in a fast-paced and fun environment. Our mission is to go the extra mile for our customers and build a team that has the same attitude!
Ace Hardware is an Equal Opportunity Employer and a Drug-Free environment. Ace goes beyond hardware: build a future, a purpose, and a community with us.
Work/life balance:
This position is with a team that respects your life outside of work. We believe in earning your trust through clear communication. We schedule two weeks in advance, working with you so you can plan.
General Summary
The Sales Associate will assist in the receiving, stocking, pricing of all merchandise and help maintain a clean and orderly merchandise presentation and overall store cleanliness.
Learn and grow with us:
- Are you a hardware hero? Bring your knowledge and we’ll teach you something new.
- Have a helpful attitude? We’ll train you on hardware know-how that builds life skills.
- We train you from day one and the opportunities don’t stop there.
What to expect:
- You’ll work directly with customers welcoming them and helping them find everything necessary to complete their project in one trip.
- Like working in a fast-paced and fun environment? We are high energy so time will fly.
- You’ll be on your feet for most of your shift (3 to 8 hours).
- You must lift up to 40 lbs.
Essential Duties & Responsibilities
Include the following. Other duties may be assigned.
Customer Service:
- Provide a positive representation of Kingsland Hardware.
- Proactively assist customers in solving problems.
- Greet customers entering and throughout the store. Thank customers when finished and when they are leaving the store.
- Possess a friendly outgoing demeanor; work well with customers as well as associates.
- Ensure all pages and calls are answered promptly, courteously and effectively.
- Forward any customer complaint that cannot be handled to a member of management.
- Possess strong product knowledge and knowledge of store layout and location of products.
- Assist customers throughout the store with personal, customized service based on the premise of amazing every customer, every time.
Store Operations
- Assist in creating a positive, professional and safe work environment.
- Assist with receiving, checking in and stocking of merchandise throughout the store.
- Assist with maintaining back stock levels.
- Assist with daily maintenance, orderliness and cleanliness of the sales floor, stock room and outdoor merchandise area.
- Assist with providing a clean and orderly sales floor, including end caps and ad merchandise.
- Assist with merchandise resets through the store.
- Provide assistance to Department Specialists, i.e. price changes, special orders.
- Ensure signage is current throughout the store.
- Operate forklift with proper training.
- Communicate any Store Support Center issue to General Manager for follow up.
- Communicate any merchandising, cost control or sales idea to General Manager.
- Participate in store meetings.
- Be professional in appearance and actions.
- Perform all other duties as assigned.
Pay, Benefits, and Perks:
- Full-time PTO
- Full-time Health Insurance or discount card for medical, vision, and prescriptions
- Full-time 401K and 401K matching
- Employee discounts on product
- Free uniform shirts and more
Click through and start your journey with us now!
Work schedule
- 8 hour shift
- Weekend availability
- Holidays
- Night shift
- Overtime
Supplemental pay
- Bonus pay
Benefits
- Paid time off
- Health insurance
- Employee discount
- 401(k)
- Other