Job description
As a key member of our team, you will be the first point of contact for our guests, providing a warm and welcoming reception that sets the tone for their dining experience. Your excellent communication skills and pleasant demeanor will make every guest feel valued and at ease.
Key Responsibilities:
- Provide a friendly first impression when guests arrive, and a lasting impression as you invite departing guests back for another visit.
- Maintain a positive attitude at all times towards guests and fellow team members.
- Ensure you are seating the most desirable tables at all times.
- Anticipate guest transition and the timing of table turns.
- Open the front door for guests.
- Answer the phone for general customer service and take reservations.
- Seat guests promptly and efficiently.
- Maintain the cleanliness and appearance of entryways and washrooms.
Qualifications and Attributes:
- Excellent communication skills and a professional manner.
- Well-groomed and presentable.
- Highly organized with strong prioritization and time management skills.
- Able to think ahead and anticipate problems.
- Strong problem-solving abilities and a calm demeanor in stressful situations.
- Attentive to detail and able to multitask.
- Flexible and able to adapt to changing situations.
Work schedule
- Weekend availability
- Holidays
- Day shift
- Night shift
- Overtime
Supplemental pay
- Tips