At Chick-fil-A Bohemia, the team member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, team members gain life experience that goes far beyond serving a great product in a friendly environment. Team members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Responsibilities and Qualifications:
The responsibility of our Front Counter and Drive-Thru team member is to provide the highest level of hospitality by continually going above and beyond to ensure guests have a remarkable experience.
Job Responsibilities (include but are not limited to):
- Use our CORE 4 model to serve guests: eye contact, smile, speak in a friendly tone, make emotional connections
- Provide Second Mile Service, ensuring it's personal, proactive and generous
- Provide genuine hospitality and a welcoming and safe environment
- Strive to build great relationships with guests
- Take orders on registers inside and in drive-thru, providing correct change to customers
- Quickly bag and deliver food with order accuracy
- Maintain cleanliness in all aspects of the restaurant: dining room, play area, rest room, foyer, kitchen, parking lot, etc.
- Keep all stations stocked and clean; ensure trays are clean and available; remove trash from dining room; clean restrooms
- Other assigned duties, as all positions require teamwork and a willingness to serve others
- Maintain strict adherence to Food Safety procedures
- Follow procedures to ensure Operational Excellence
- Adhere to the vision and values of Chick-fil-A Bohemia
- Follow Chick-fil-A uniform and appearance guidelines
- Treat all team members and guests with honor, dignity and respect
Job Qualifications:
- Consistency and reliability
- Cheerful and positive attitude
- Heart to help others with strong sense of stewardship
- Customer service oriented
- Strong interpersonal skills
- Passion for cleanliness and detail-oriented
- Ability to multi-task
- Coachable, adaptable, dependable, with a strong work ethic
- Work well independently and in a team environment
- Communicate effectively with guests and team members
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 20-50 lbs on a regular basis
- Have the ability to stand and work on their feet for several hours at a time
Benefits:
It’s a Great Place to Work
A job at Chick-fil-A is more than just a job; it’s a stepping-stone to a successful future. We strive to provide a culture of growth and development to help you reach your personal and professional goals. You will have the opportunity to learn first-hand from an experienced Operator and leaders within in the business. At Chick-fil-A, we consider our team members to be more than just employees, they are a highly valued part of each Chick-fil-A restaurant. Our high retention rate is proof that team members really enjoy working at Chick-fil-A.
Flexible Hours
You probably have commitments to your family, friends, school or sports teams. We strive to arrange your work schedule around them.
Closed Sundays
All Chick-fil-A restaurants are closed on Sundays so you can have a day off to spend with family and friends.
College Scholarships
Team Members will have the opportunity to apply for Chick-fil-A's Remarkable Futures Scholarships. Scholarships can be used at any accredited two- or four-year college, university or technical/vocational school.
No Experience Is Necessary
We are looking for friendly, enthusiastic people who enjoy serving customers. We will teach you everything else you need to know.
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.