AM & PM shift Front Desk Agent at Home2 Suites by Hilton
Are you looking for a dynamic workplace where you can thrive and feel valued? Do you want to be part of a fun team that makes every guest feel at home? If so, we have the perfect role for you!
Home2 Suites by Hilton is an innovative all-suite extended-stay hotel that focuses on providing exceptional accommodations. As a highly skilled Front Desk Agent, you will play a crucial role in ensuring our guests have a memorable experience. Join us to develop your customer service skills and enjoy the benefits of paid training!
Key Responsibilities
- Provide excellent customer service to all guests.
- Manage check-in and check-out processes efficiently.
- Handle guest inquires, and requests.
- Book, modify, and cancel reservations. Assisting with special requests, and group bookings.
- Be able to handle guest complaints, resolving any issues, and communicating with managers.
- Check lists and misc. paperwork.
- Going over and above to ensure a amazing guest experience.
- Cleaning the Oasis room, market area, and front desk.
- Other misc. items assigned as needed.
Qualifications
- High school diploma required.
- Availability for various shifts, including weekends and nights.
- Strong communication and interpersonal skills.
- Flexibility with availability to work must be available for 7-3, 1-8, 3-11 shifts, considerations will be made for set schedules.
Benefits
- Paid training to enhance your skills.
- Opportunity to work in a collaborative and supportive environment.
- Flexible shift options to fit your lifestyle.
Why Join Us?
- Be part of a loving and enthusiastic team.
- Gain valuable experience in the hospitality industry.
- Enjoy a rewarding career with opportunities for growth.
- Enjoy Hilton travel Benefits
Location: 1301 West Road Sturtevant, Wisconsin 53177
If you're ready to take the next step in your career, apply now and become a vital part of our team!
Work schedule
- Weekend availability
- 8 hour shift
- 10 hour shift
- Day shift
- Night shift
- On call
Supplemental pay
- Other
Benefits
- Paid training