ARL

Full Job Description

The Area Leader is responsible for creating a

culture that reflects the company values, increasing sales and profits through

sound financial management and provides leadership, direction and support to

the General Managers. The overall goal of the Multi-Unit Area Leader is to

ensure successful operations of the restaurants in his/her portfolio.

QUALIFICATIONS

• Minimum 4 years quick serve restaurant manager experience
• Popeyes experience a strong plus

Essential Functions

FINANCIAL

• Meets or exceeds budgeted sales and profits.
• Maximizes profits by controlling expenses within established budget guidelines.
• Identifies, evaluates and responds appropriately to labor efficiency problems.
• Monitors restaurant management and employee schedules.
• Identifies, evaluates and responds appropriately to cost of food efficiency problems

OPERATIONS

• Ensure all restaurants meet or exceed Popeyes operations and quality standards.
• Visits restaurants regularly on an announced and unannounced basis to conduct evaluations for ensuring operational compliance.
• Provides counsel on improving operational performance.
• Ensures professional restaurant and team image through rigid adherence to restaurant cleanliness, uniforms, and appearance standards.
• Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen, dining areas, restrooms and the outside appearance of the restaurant.
• Ensure a safe working environment for employees and guests to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.
• Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
• Ensure all operational procedures are adhered to.  Identify and carry out improvement.
• Assist in loss prevention controls and identification of potential theft.

GUEST SERVICES

• Maintains & implements a strong commitment to guest satisfaction.
• Responds immediately to guest complaints.

PERSONNEL

• Recruiting, selecting, training, supervising, coaching, counseling, and when necessary, terminating restaurant management staff.
• Develop managers by providing ongoing feedback and establishing performance expectations.
• Creates and maintains plan for developing internal candidates for promotion.
• Ensures all employees complete training.
• Communicating job expectations, planning, monitoring, and enforcing policies and procedures.
• Participates in routine staff meetings.

TRAINING

• Trains Manager in changes in company policy or procedures.
• Aids Managers in identifying potential problems and develop solutions.
• Ensures proper training of Manager Trainees and
• monitors effectiveness of training stores.

PEOPLE DEVELOPMENT

• Develops managerial and leadership abilities of restaurant management staff.
• Consistently and constantly reinforces company values
• Conducts meetings with restaurant management team on a regular basis.
• Provides coaching and feedback on an on-going basis.

EMPLOYEE RELATIONS

• Conducts investigations as required. Involves the Director of Operations and Human Resources as appropriate to resolve issues.
• Coaches restaurant management for improved performance.
• Works with restaurant management team to define potential issues/problems and assist the restaurant management team in building solutions.

ADMINISTRATION

• Maintains compliance with all state, local and federal regulations, as well as company policies and procedures. Performs loss prevention audits to ensure all laws are being followed.
• Completes all required financial reports accurately.
• Responds to P&L statements and takes corrective action as necessary.
• Acts as liaison between the field and home office.

WORK SCHEDULE

• Works Evenings, Nights Weekends 50 hours/week, or more based on restaurant needs.

OTHER PERKS

• COMPANY CELLPHONE
• COMPANY LAPTOP