At Chick-fil-A, Forum Shopping Center the Back of House Team Member role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Back of House Team Members gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Vision | What is our Goal: To win the hearts of our community by building a culture of excellence, care, and growth.
Mission | What is Important now: To win the hearts of our team by caring and serving each other every day.
Our Values:
- Integrity: To do the right thing all the time
- Initiative: To act or take charge of situations independently
- Work Ethic: The Principle that hard work is virtuous or worthy of reward
- Follow-Through: Finish what you start
- Attitude: Positive, optimistic, enthusiastic
- Professionalism: Conduct yourself in a manner that is appropriate for the workplace
- Grit: Courage to resolve: Strength of character
- Team Work: Work together to achieve our goals
- Coachability: The ability to apply feedback and correction
- Poise: Calm in the midst of a crisis
- Humility: Not thinking less of yourself, but thinking of yourself less
- Kindness: Friendly, considerate, warm-hearted, and caring
Position Type:
- Full-time
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leader
- Intentional growth and development to help you reach your professional goals
- College students: Scholarship opportunities
- Competitive pay
- Employee Meals
- 401k Matching
- Paid time off after 2 years: Team members
- Paid time off after 1 year: Leadership
Back of House Team Member Responsibilities:
- Prepare, cook, assemble, and present food safely, quickly and efficiently, meeting Chick-fil-A standards
- Be knowledgeable of the assignments for all kitchen stations, including fries, breading, assembling, boards, and food prep
- Stock kitchen inventory as needed
- Keep the kitchen neat, clean and orderly at all times
- Keep up-to-date with new products rolled out by Chick-fil-A
- Work safely around kitchen equipment and report any maintenance issues to Leadership
- Maintain personal knowledge by completing in-house training and stay up-to-date on any changes
- Complete all opening or closing tasks as assigned
- Adhere to Chick-fil-A rules and dress code at all times
- Other duties as assigned
Qualifications and Requirements:
- Consistent and reliable
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 25-50 lbs on a regular basis
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners
who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
- Monday to Friday
- Weekend availability
- 8 hour shift
- 10 hour shift
- Night shift
- Day shift