Chick-fil-A Leadership (Front of House & Back of House)

A Leader at Chick-fil-A Leon Springs is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Leader's two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Leaders lead by example and set the tone that others will follow. 

Position Type:

• Team Leaders: Lead the day-to-day operations with focus and excellence.
• Directors: Own and drive results in specific areas such as Training, Catering, Delivery, Inventory, and more.
• Executives: Oversee the entire business and strategically plan for the future while delivering real high-level outcomes.

Our Benefits Include:

• A fun work environment where you can positively influence others
• Always closed on Sundays
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Minimum of 35-40 hours per week, full-time: You’re committed to the success of the team and the business.
• Availability: You’re ready to lead during opening or closing, including Saturdays 5 days/week.
• 18 Years of Age or Older: You bring maturity and responsibility to the role.
• Reliable Transportation: You show up on time and ready to work.
• Starting base pay ranges from $16-$18/hr. After training, pay will increase based on position.
• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all employment decisions and establish their own policies.

Work schedule

• Weekend availability
• Monday to Friday
• Day shift
• Night shift
• Holidays

Benefits

• Paid training
• Employee discount
• 401(k)
• 401(k) matching